Thanks.io
for LuumenAI

thanks.io is a direct mail automation platform that enables users to send personalized postcards, letters, and notecards with handwritten fonts.

Bring Thanks.io into the same conversation as the systems behind it. LuumenAI reads campaigns, audiences, and delivery status for context, and changes them only through previewed, approved, audited actions.

The Thanks.io toolbox

29 tools: 13 read, 16 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadList Handwriting StylesRetrieve available handwriting styles.
  • ReadList Image TemplatesRetrieve a list of available image templates.
  • ReadList Mailing ListsList all mailing lists.
  • ReadList Message TemplatesList available message templates.
  • ReadPreview letter sendPreview a letter send as PDF.
  • ReadPreview NotecardPreview a notecard send.
  • ReadPreview Windowless LetterPreview a windowless letter send.
  • ReadList OrdersList recent orders.
  • ReadSearch Orders by Recipient Street AddressSearch orders by recipient street address.
  • ReadGet Recipient DetailsGet details for a specific recipient by ID.
  • ReadSearch Recipients by EmailSearch recipients by email across mailing lists.
  • ReadList Sub AccountsList all available sub-accounts.
  • ReadGet Sub Account DetailsRetrieve details for a specific sub-account by ID.
  • WriteAdd Recipient to Mailing ListAdd a new recipient to a mailing list. Approval by default
  • WriteCreate Mailing ListCreate a new mailing list. Approval by default
  • WriteDelete Mailing ListDelete a mailing list. Approval by default
  • WriteDelete Recipient from Mailing ListRemove a recipient from a mailing list. Approval by default
  • WriteDelete Sub-AccountDelete a specific sub-account by ID. Approval by default
  • WriteExecute Stored SendExecute a previously created stored send. Approval by default
  • WriteBuy Radius Search Mailing ListBuy or append a radius search mailing list based on address and radius. Approval by default
  • WriteCreate Multiple RecipientsCreate multiple recipients at once in a mailing list. Approval by default
  • WriteDelete Recipient by AddressDelete a recipient by address and postal code. Approval by default
  • WriteUpdate RecipientUpdate existing recipient details by recipient ID. Approval by default
  • WriteSend PostcardSend a customized postcard. Approval by default
  • WriteStored Send NotecardCreate a stored send for a notecard. Approval by default
  • WriteStored Send PostcardCreate a stored send for a postcard. Approval by default
  • WriteStored Send Windowless LetterCreate a stored send for a windowless letter. Approval by default
  • WriteCreate Sub-AccountCreate a new sub-account. Approval by default
  • WriteUpdate Sub-AccountUpdate details for a specific sub-account. Approval by default

Questions

How does LuumenAI connect to Thanks.io?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Thanks.io on its own?

Read actions answer immediately. Anything that writes — add recipient to mailing list, create mailing list, delete mailing list, delete recipient from mailing list, and more — is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Thanks.io — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Thanks.io to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.