Governed AI operations across your SAP landscape
LuumenAI picks up the SAP work that fills your queue: ticket triage, performance questions, user access changes, and Security Note analysis. Every action is proposed, approved, and on the record.
Step 3 failed at 02:14 with a tablespace full error. Steps 1 and 2 completed. Once space is extended, the chain can restart from step 3 and clear the backlog.
Resolve incidents in one conversation
Ask what happened, and LuumenAI pulls the logs, finds the failure, and proposes the fix, ready to run on your approval.
brtools extend tablespaceAutomate your day-to-day SAP work
Tickets arrive triaged, questions about server performance get answered, and access changes run as approved steps, so engineers can focus on the bigger problems.
Ticket triage
When an incident lands, LuumenAI gathers job status, queues, and host state, and attaches the evidence to the ServiceNow ticket.
Performance monitoring
Ask what is slow and get running queries, locks, replication lag, and job history back in one answer.
User and access changes
Add or remove users and role assignments as approved steps, with existing roles and entitlements read first.
Ticket triage
When an incident lands, LuumenAI gathers job status, queues, and host state, and attaches the evidence to the ServiceNow ticket.
Triage and remediate Security Notes in minutes, not weeks
Luumen correlates each published Security Note and HotNews against your systems, and every affected instance comes back with resolution steps, workarounds, and target patch levels.
For organizations running SAP
Continuous checks that keep SAP secure and compliant, from BTP posture and Security Notes to onboarding, drift, and airgapped deployments.
BTP security and governance
Get a score from 0 to 100 across Security, Access, Connectivity, and Resilience, with findings sorted most urgent first.
Security Note and HotNews analysis
When a Security Note or HotNews lands, instantly know which systems are affected, with remediation steps and target patch levels attached to every affected instance.
Acceptance to Run
Onboard servers in minutes. Every server runs through the same predefined checks, so you know each one is set up correctly without onboarding them one by one.
SAP HANA mini checks
Misconfigurations and drift are flagged before they become incidents, with live HANA instances compared against your baseline build sheets and failover setup.
Custom SAP connectors
ECC RFC/BAPI and Datasphere are covered through custom connectors, so older and hybrid landscapes get the same governed access as your cloud products.
Airgapped SAP landscapes
The SAP connector installs inside the airgapped landscape through your change process, and data moves only through operator-approved, audit-logged sessions.
BTP security and governance
Get a score from 0 to 100 across Security, Access, Connectivity, and Resilience, with findings sorted most urgent first.
Manage the landscape your SAP products run in
Keep each product running for the people who work in it, with user access, interfaces, performance, and logs handled in one governed platform.
SAP BTP
Operate gateways, jobs, and subaccounts from one governed chat, covering destinations, entitlements, role collections, posture findings, and audit log search. Connects through Luumen’s own connector or the official SAP BTP MCP server.
View the SAP BTP integration
SAP S/4HANA
Check jobs, queues, and interfaces without a second console, then run diagnostic reports and restart stuck jobs as approved, audited steps.
View the SAP S/4HANA integration
SAP SuccessFactors
Keep SuccessFactors running well for the HR teams inside it. Pull integration logs and job history when users report it slow, and change user access as approved steps.
View the SAP SuccessFactors integration
SAP HANA
Inspect schema, running queries, locks, and replication during an investigation. Read-only SQL shows itself before it runs, and kills and failovers wait for approval.
View the SAP HANA integrationSAP BTP
Operate gateways, jobs, and subaccounts from one governed chat, covering destinations, entitlements, role collections, posture findings, and audit log search. Connects through Luumen’s own connector or the official SAP BTP MCP server.
View the SAP BTP integrationEnterprise-ready security
Built to meet your security and compliance requirements.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
ISO 27001
Certified information security management across all operations.
End-to-End Encryption
AES-256-GCM for data at rest, TLS 1.3 in transit. Zero plaintext access.
CSTAR Accredited
Certified by the Cyber Security Trust Alliance for security and operational excellence.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
ISO 27001
Certified information security management across all operations.
End-to-End Encryption
AES-256-GCM for data at rest, TLS 1.3 in transit. Zero plaintext access.
CSTAR Accredited
Certified by the Cyber Security Trust Alliance for security and operational excellence.
Questions about Luumen for SAP
The permitted read and write operations depend on the connection scope approved for your SAP deployment. Every host command requires explicit human approval, including read-only commands. Host commands cannot be pre-approved or auto-approved. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Confirm the BTP connector's exact capabilities during your technical review.
Connection methods, permissions, and data sources are scoped to your SAP landscape. Ask for a technical walkthrough of the supported connectors and the data each one reads before granting access.
An airgapped deployment needs a technical review. Confirm connector placement, permitted network paths, model execution location, data transfers, retention, and audit requirements with our team before proceeding.
The SAP workflow is designed to help triage Security Notes against your component inventory and prepare remediation for review. Confirm supported inventory sources, ingestion timing, and how patch completion is verified for your deployment. Host commands used for remediation require explicit human approval.
See Luumen on your SAP landscape
Book a demo and we will walk through BTP posture, Security Note triage, and governed Basis work against a live landscape.