Automate IT operations across your entire landscape

LuumenAI turns your incidents, runbooks, and SOPs into supervised work. It works inside your AI policy, pauses for approval where required, and records every action.

Available for
macOSWindowsLinux
Trusted by infrastructure teams at

Get from alert to root cause faster

LuumenAI scopes the incident across the group, finds the host that’s off, and fixes it with your approval.

Turn your runbooks and SOPs into reusable Skills

No scripts to write or maintain. Describe a procedure in plain language, or paste the runbook you have, and LuumenAI runs it step by step.

LuumenAI works across multiple servers at once

You approve once, and every host reports back.

Before it runs.

You see the exact command, what it does, and every host it will reach. A host that isn’t connected is flagged, and nothing runs on it.

After it runs.

Each host reports its own result, and LuumenAI points out the one that needs a closer look. Ask about it and the next commands go to that host alone.

What LuumenAI works with

The servers you connect, the tools around them, and the procedures your team already follows.

Live host context

LuumenAI reads the OS, addresses, installed packages, and session of every host it’s connected to.

Connected tools

Bring in a ServiceNow or Jira ticket, logs from Dynatrace or Datadog, or an SOP from Confluence.

Host groups

Run commands across a whole group of servers at once, and narrow to a single host whenever you need to.

Skills

Turn runbooks and SOPs into reusable procedures, and share them with your workspace or organization.

Linux, Unix, and Windows

Works in SSH and WinRM sessions, so every server is covered from the same app.

Jump hosts

Reach private networks through a bastion, with separate credentials for the jump host and the target.

What makes LuumenAI safe in production

Every command waits for a person, runs as that person, and goes on the record. One AI policy covers every workspace, integration, and host.

See how governance works in Luumen

Enforced outside the model

Luumen checks every proposed command against your policy before it can run. Nothing is allowed just because LuumenAI asked.

Scoped access, as you

LuumenAI gets the tools and access your permissions allow, never a shared account. A request from the model doesn’t grant more.

Approval on every command

Commands are approved one at a time, before they run.

Everything on the record

Requests, approval decisions, and results are recorded together under one run.

Enterprise-ready security

Built to meet your security and compliance requirements.

SOC 2 Type II

SOC 2 Type II

Independently audited controls for security, availability, and confidentiality.

ISO 27001

ISO 27001

Certified information security management across all operations.

End-to-End Encryption

End-to-End Encryption

AES-256-GCM for data at rest, TLS 1.3 in transit. Zero plaintext access.

CSTAR Accredited

CSTAR Accredited

Certified by the Cyber Security Trust Alliance for security and operational excellence.

Why not just use ChatGPT or Claude?

They can suggest a generic fix. LuumenAI has the context of your connected servers and tools, and applies the right one.

General-purpose AI assistantLuumenAI
Answers from general knowledge about a typical server.Answers from the live state of your host: its OS, packages, and the session you’re in.
You paste in the ticket, the logs, and the runbook by hand.Pulls the ticket or the logs from your connected tools into the same conversation.
Looping a command over SSH means juggling keys, then untangling one long scroll of output.One approval runs a command on every host, with live status for each from start to finish.
Comes with no knowledge of how your team runs things.Has your SOPs and your AI policy built into every conversation.
There’s no record of who allowed a command or where it ran.Every action is on the record: what LuumenAI ran, who approved it, and on which host.

Questions about LuumenAI

How is LuumenAI different from giving an AI agent SSH access?

Luumen provides scoped access, policy checks, and an audit record. Every host command requires explicit human approval, including read-only commands. Host commands cannot be pre-approved or auto-approved. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

Can commands be approved automatically?

Every host command requires explicit human approval, including read-only commands. Host commands cannot be pre-approved or auto-approved. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

Does LuumenAI replace Ansible or other automation tools?

No. They work well together. Use your automation platform for large scheduled runs of tasks you’ve already written. Use LuumenAI to investigate across a host group, find the server that’s different, and fix it, then save what worked as a Skill.

How many servers can I work on at once?

Every deployment includes unlimited hosts. Organize hosts into groups that fit the task and are practical to review. Confirm execution limits and recommended group sizes for your environment during deployment scoping.

Does LuumenAI work with Windows servers?

Yes. Luumen supports Windows host sessions through WinRM. Every host command requires explicit human approval, including read-only commands. Host commands cannot be pre-approved or auto-approved.

What’s included in each rollout?

Luumen is offered through Pilot, Platform, and Managed rollouts. Every deployment includes unlimited hosts. Pilot starts with one team and engineer-led setup; Platform adds organization-wide teams, workspaces, SSO, SCIM, and governance; Managed adds agents built and operated by apiphani. Your quote defines the deployment scope.

Put LuumenAI to work on your servers

See LuumenAI on a real workflow, from the first question to the last host reporting back.