On-call, escalation, and timelines from the session.
Keep PagerDuty in step with the fix. LuumenAI sees open incidents and who is on call, escalates with context attached, and keeps the timeline updated as governed actions run — so the record matches what actually happened.
356 tools: 195 read, 161 write. Reads answer instantly. Writes require approval by default. Everything is logged.
ReadAggregate escalation policy incident metricsThis endpoint analyzes and aggregates incident metrics across all escalation policies in PagerDuty.
ReadAggregate incident metrics with filtersRetrieves and aggregates metrics for incidents across all services in PagerDuty.
ReadAudit escalation policy recordsRetrieves the audit records for a specific escalation policy in PagerDuty.
ReadCount paused incident reportsRetrieves the count of paused incident reports in the PagerDuty system.
ReadFetch cache variable for event orchestrationRetrieves detailed information about a specific cache variable in a PagerDuty event orchestration.
ReadFetch custom incident field by idRetrieves detailed information about a specific custom field associated with incidents in PagerDuty.
ReadFetch escalation polices listRetrieves a list of escalation policies configured in the PagerDuty account.
ReadFetch event orchestrationsRetrieves a list of event orchestrations configured in the PagerDuty account.
ReadFetch incident analytics by idRetrieves raw analytics data for a specific incident in PagerDuty.
ReadFetch incident listRetrieves a list of incidents from PagerDuty based on specified criteria.
ReadFetch outlier incident by idRetrieves detailed information about an outlier incident associated with a specific incident in PagerDuty.
ReadFetch post update statusRetrieves detailed information about a specific post update on a PagerDuty status page.
ReadFetch priorities listRetrieves a list of existing priorities in the PagerDuty system, ordered from most severe to least severe.
ReadFetch related change events for incidentRetrieves change events correlated with a specific incident, along with the reasons for correlation.
ReadFetch related incidents by idRetrieves a list of incidents that are potentially related to a specified incident in PagerDuty.
ReadFetch runner teams integrationRetrieves a list of teams associated with a specific Automation Action Runner in PagerDuty.
ReadFetch status pagesRetrieves a list of all status pages configured in the PagerDuty account.
ReadFetch user contact methodRetrieves detailed information about a specific contact method for a particular user in PagerDuty.
ReadFetch vendor listRetrieves a list of vendors or third-party integrations available in the PagerDuty platform.
ReadFilter and aggregate incident metricsAnalyzes and aggregates incident metrics across teams in PagerDuty, allowing for detailed filtering and customization of results.
ReadGet addons listRetrieves a list of all addons associated with the PagerDuty account.
ReadGet a field option on a custom fieldRetrieves a specific field option from a custom field on an incident type.
ReadGet aggregated pd advance usage dataProvides aggregated metrics for the usage of PD Advance.
ReadGet alert grouping settingsLists all alert grouping settings configured in your PagerDuty account.
ReadGet alerts by incident idRetrieves all alerts associated with a specific incident in PagerDuty.
ReadGet analytics metrics incidents allRetrieves aggregated incident analytics data for all incidents in PagerDuty.
ReadGet analytics metrics users allGet aggregated metrics for all users across the account.
ReadGet analytics raw incidents responsesRetrieves raw response data from a single incident in PagerDuty.
ReadGet analytics raw usersGet raw user analytics data from PagerDuty.
ReadGet an incident typeGet detailed information about a single incident type.
ReadGet an incident type custom fieldGet a custom field for an incident type.
ReadGet incident workflow triggerRetrieves details of a specific incident workflow trigger by ID.
ReadGet audit recordsRetrieves a list of audit records from the PagerDuty system.
ReadGet automation action by idRetrieves detailed information about a specific automation action in PagerDuty's incident management platform.
ReadGet automation action runner by idRetrieves detailed information about a specific Automation Action Runner in PagerDuty.
ReadGet automation actions runnersLists all automation action runners in your PagerDuty account.
ReadGet automation action team by team idRetrieves detailed information about a specific team's association with an automation action in PagerDuty.
ReadGet business services impactsList Business Services sorted by impacted status.
ReadGet business services priority thresholdsRetrieves the current priority threshold settings for all business services in PagerDuty.
ReadGet business service subscribers by idRetrieves a list of subscribers for a specific business service in PagerDuty.
ReadGet cache variable by idRetrieves detailed information about a specific cache variable associated with a particular service within an event orchestration in PagerDuty.
ReadGet cache variables for serviceLists all cache variables configured for a Service Event Orchestration.
ReadGet escalation policy by idRetrieves detailed information about a specific escalation policy in PagerDuty.
ReadGet event integrations by idRetrieves a list of integrations associated with a specific event orchestration in PagerDuty.
ReadGet event orchestration by idRetrieves detailed information about a specific event orchestration in PagerDuty using its unique identifier.
ReadList cache variables for event orchestrationLists all cache variables configured for a specific Global Event Orchestration.
ReadGet event orchestration globalGet the Global Orchestration configuration for an Event Orchestration.
ReadGet event orchestration integrationRetrieves detailed information about a specific integration associated with an event orchestration in PagerDuty.
ReadGet extension schema by idRetrieves a specific extension schema from PagerDuty by its unique identifier.
ReadGet impact by status page idRetrieves detailed information about a specific impact level configuration on a PagerDuty status page.
ReadGet incident alert detailsRetrieves detailed information about a specific alert associated with a particular incident in PagerDuty.
ReadGet incident log entries by idRetrieves all log entries associated with a specific incident in PagerDuty.
ReadGet incident workflow action by idRetrieves detailed information about a specific incident workflow action by its ID.
ReadGet incident workflowsLists all incident workflows configured in your PagerDuty account.
ReadGet incident workflows actionsRetrieves a list of all available actions that can be used in incident workflows within PagerDuty.
ReadGet Jira Cloud account mappingsLists all account mappings between PagerDuty and Jira Cloud instances.
ReadGet log entriesRetrieves log entries from the PagerDuty system, providing a detailed history of events and actions related to incidents and system activities.
ReadGet maintenance window by idRetrieves detailed information about a specific maintenance window in PagerDuty.
ReadGet paused incident alertsRetrieves the most recent paused incident alerts from PagerDuty for a specified reporting period.
ReadGet post from status page by idRetrieves detailed information about a specific post on a PagerDuty status page.
ReadGet rule from ruleset by idRetrieves detailed information about a specific rule within a PagerDuty ruleset.
ReadGet schedulesRetrieves a list of all schedules from your PagerDuty account.
ReadGet SCIM resource typesGet SCIM resource types supported by PagerDuty's SCIM service provider.
ReadGet SCIM schema by IDRetrieves an individual SCIM schema definition by its unique identifier (ID).
ReadGet SCIM service provider configRetrieves the SCIM 2.0 Service Provider Configuration for PagerDuty.
ReadGet SCIM userRetrieves detailed information about a specific user from PagerDuty's SCIM directory.
ReadGet service custom field valuesRetrieves the custom field values for a specific PagerDuty service.
ReadGet enablements for a serviceRetrieves feature enablement settings for a specific PagerDuty service.
ReadGet service impacts by url slugRetrieves service impacts for a specific status dashboard in PagerDuty.
ReadGet severity for status pageRetrieves detailed information about a specific severity level on a particular status page in PagerDuty.
ReadGet specific post update statusRetrieves the updates for a specific post on a PagerDuty status page.
ReadGet status dashboard by idRetrieves detailed information about a specific status dashboard in PagerDuty.
ReadGet status for status page by idRetrieves the current status of a specific item on a PagerDuty status page.
ReadGet status page impacts by idRetrieves the list of impact level configurations available for a specific status page in PagerDuty.
ReadGet status page subscriptionRetrieves detailed information about a specific subscription associated with a particular status page in PagerDuty.
ReadGet tags by entity typeRetrieves all entities of a specific type that are associated with a given tag.
ReadGet team members by idRetrieves a list of all members associated with a specific team in PagerDuty.
ReadGet team notification subscriptionsRetrieves the notification subscriptions for a specific team in PagerDuty.
ReadGet teams associated with action idRetrieves the list of teams associated with a specific automation action in PagerDuty.
ReadGet template by idRetrieves detailed information about a specific template in PagerDuty by its unique identifier.
ReadGet the service orchestration for a serviceGet a Service Orchestration.
ReadGet user notification subscriptionsLists notification subscriptions for a specific PagerDuty user.
ReadGet user session by typeRetrieves detailed information about a specific user session in PagerDuty.
ReadGet user sessions by idRetrieves all active sessions for a specific user in PagerDuty.
ReadGet user status update notification rulesRetrieves all status update notification rules for a specific user in PagerDuty.
ReadGet webhook subscription by idRetrieves detailed information about a specific webhook subscription in PagerDuty.
ReadGet workflow integrationGet details about a Workflow Integration.
ReadGet workflow integration connectionGet details about a Workflow Integration Connection.
ReadList all workflow integration connectionsList all Workflow Integration Connections.
ReadList automation action detailsThis endpoint retrieves a list of automation actions configured in the PagerDuty account.
ReadList extension schemasRetrieves all available extension schemas from the PagerDuty API.
ReadList field options on a custom fieldLists all field options for a custom field on an incident type.
ReadList incident status update subscribersRetrieves a list of subscribers to status updates for a specific incident in PagerDuty.
ReadList incident type custom fieldsList the custom fields for an incident type.
ReadList incident typesList the available incident types Incident Types are a feature which will allow customers to categorize incidents, such as a security incident, a major incident, or a fraud incident.
ReadList licensesLists all licenses for the PagerDuty account, showing current usage and available allocations.
ReadList SCIM schemasRetrieves all SCIM schemas supported by the PagerDuty service provider.
ReadList SCIM usersLists users via the SCIM (System for Cross-domain Identity Management) API endpoint.
ReadList service custom fieldsLists all custom fields available for services in PagerDuty.
ReadList supporting service impactsRetrieves information about the impacts of supporting services on a specific business service in PagerDuty.
ReadList templatesRetrieves a list of templates available in the PagerDuty system.
ReadList workflow integration connectionsList all workflow integration connections for a specific workflow integration.
ReadList workflow integrationsList available Workflow Integrations.
ReadPing webhook subscriptionThe PingWebhookSubscription endpoint sends a test POST request to a specified webhook subscription in your PagerDuty account.
ReadPost analytic metrics on escalation policiesRetrieves and aggregates analytics metrics for incidents related to escalation policies in PagerDuty.
ReadPost analytics metrics responder filtersThe AnalyzeResponderMetrics endpoint aggregates and analyzes responder performance metrics for PagerDuty incidents.
ReadPost incident metricsRetrieve analytics metrics for responders and teams including incident counts, response times, on-call hours, interruptions, escalations, and engagement statistics.
ReadPost incident metrics with filtersThis endpoint retrieves and aggregates analytics metrics for incidents across all teams in PagerDuty.
ReadPost incidents analytics with filtersThe AnalyzeRawIncidents endpoint retrieves and analyzes raw incident data from PagerDuty.
ReadPost incidents metrics filtered by serviceThe AnalyzeIncidentMetrics endpoint aggregates and analyzes incident data for PagerDuty services based on specified filters and parameters.
ReadPost responder incidents with filtersRetrieves a list of incidents associated with a specific responder in the PagerDuty incident management system.
ReadPreview schedule objectThe preview_schedule endpoint allows you to simulate and visualize a PagerDuty schedule configuration before actually creating or updating it.
ReadRender template for incidentRenders a specific template for a given incident in PagerDuty.
ReadRetrieve abilities listRetrieves a list of abilities or capabilities available in the PagerDuty system.
ReadTest ability availability by IDTests whether a specific ability (feature capability) is available to your PagerDuty account using its unique identifier.
ReadRetrieve action services by idRetrieves a list of services associated with a specific automation action in PagerDuty.
ReadCheck if service event orchestration is activeCheck if event orchestration is active for a specific PagerDuty service.
ReadRetrieve addon by idRetrieves detailed information about a specific addon installed on a PagerDuty account.
ReadRetrieve alert grouping settings by idRetrieves the alert grouping settings for a specific configuration identified by its unique ID in PagerDuty.
ReadRetrieve automation action invocation by idRetrieves detailed information about a specific automation action invocation in PagerDuty.
ReadRetrieve automation action invocationsRetrieves a list of automation action invocations from the PagerDuty incident management platform.
ReadRetrieve automation action runner teamsRetrieves detailed information about a specific team association with an Automation Actions runner in PagerDuty.
ReadRetrieve automation service actionRetrieves detailed information about the association between a specific automation action and a service in PagerDuty.
ReadRetrieve business service by idRetrieves detailed information about a specific business service by its ID.
ReadRetrieve business service dependenciesRetrieves the service dependencies for a specific business service in PagerDuty.
ReadRetrieve business service impactorsRetrieves impactors (typically incidents) currently affecting business services.
ReadRetrieve business service impactsRetrieves a list of business services impacted by a specific PagerDuty incident.
ReadRetrieve business servicesRetrieve a list of business services from your PagerDuty account.
ReadRetrieve change event by idRetrieves detailed information about a specific change event by its unique ID.
ReadRetrieve change event informationRetrieves change events from PagerDuty.
ReadRetrieve current user infoRetrieves the profile information of the currently authenticated user in the PagerDuty system.
ReadRetrieve entity tags by idRetrieves the tags associated with a specific entity in the PagerDuty system.
ReadRetrieve event orchestration router by idRetrieves the router configuration for a specific event orchestration in PagerDuty.
ReadRetrieve extension by idRetrieves detailed information about a specific extension in PagerDuty.
ReadRetrieve extension listRetrieves a paginated list of extensions associated with the authenticated PagerDuty account.
ReadRetrieve incident by incident idRetrieves detailed information about a specific incident in PagerDuty using its unique identifier.
ReadRetrieve incident custom fieldsRetrieves a list of custom fields associated with incidents in PagerDuty.
ReadRetrieve incident custom field valuesRetrieves the custom field values associated with a specific incident in PagerDuty.
ReadRetrieve incident field optionsRetrieves the available field options for a specific custom incident field in PagerDuty.
ReadRetrieve incident workflow by idRetrieves detailed information about a specific incident workflow in PagerDuty.
ReadRetrieve incident workflow triggersRetrieves a list of triggers associated with incident workflows in PagerDuty.
ReadRetrieve integration by service idRetrieves detailed information about a specific integration associated with a particular service in PagerDuty.
ReadRetrieve license allocationsRetrieves the current license allocations for the PagerDuty account, showing which users have been allocated which licenses.
ReadRetrieve list of servicesRetrieves a list of services configured in the PagerDuty account.
ReadRetrieve log entry by idRetrieves detailed information about a specific log entry in the PagerDuty system.
ReadRetrieve maintenance windowsRetrieves a list of maintenance windows from the PagerDuty incident management platform.
ReadRetrieve notes for incidentRetrieves all notes associated with a specific incident in PagerDuty.
ReadRetrieve notificationsRetrieves a list of notifications sent to users in PagerDuty within a specified date range.
ReadRetrieve oncall handoff notification ruleRetrieves detailed information about a specific on-call handoff notification rule for a given user in PagerDuty.
ReadRetrieve oncall handoff notification rulesRetrieves the on-call handoff notification rules for a specific user in PagerDuty.
ReadRetrieve oncall listRetrieves the current on-call information for your PagerDuty account.
ReadRetrieve past incidentsRetrieves a list of past similar incidents for a specific incident using machine learning.
ReadRetrieve postmortem by idRetrieves the postmortem analysis for a specific post on a PagerDuty status page.
ReadRetrieve rule by service idRetrieves a specific service event rule by ID from a PagerDuty service.
ReadRetrieve ruleset by idRetrieves detailed information about a specific ruleset in PagerDuty using its unique identifier.
ReadRetrieve ruleset listRetrieves a list of rulesets from the PagerDuty system.
ReadRetrieve rules for service idRetrieves all rules associated with a specific PagerDuty service.
ReadRetrieve rules from ruleset by idRetrieves a list of event rules associated with a specific ruleset in PagerDuty.
ReadRetrieve schedule audit records by idRetrieves the audit records for a specific PagerDuty schedule.
ReadRetrieve schedule by idRetrieves detailed information about a specific schedule in PagerDuty using its unique identifier.
ReadRetrieve schedule override by idLists all schedule overrides for a specific schedule within a date range.
ReadRetrieve service audit records by idRetrieves the audit records for a specific PagerDuty service.
ReadRetrieve service by idRetrieves detailed information about a specific PagerDuty service using its unique identifier.
ReadRetrieve service change events by idRetrieves change events associated with a specific PagerDuty service.
ReadRetrieve service impacts from status dashboardsRetrieves the service impacts associated with a specific status dashboard in PagerDuty.
ReadRetrieve service status by idRetrieves a list of services associated with a specific status page in PagerDuty.
ReadRetrieve service status pageRetrieves detailed information about a specific service associated with a particular status page in PagerDuty.
ReadRetrieve standards listRetrieves the current set of Service Standards defined in the PagerDuty account.
ReadRetrieve standards scores by resource type and idRetrieves the standards scores for a specific technical service in PagerDuty.
ReadRetrieve standards scores by resourcetypeRetrieves the standards scores for a specified resource type in PagerDuty.
ReadRetrieve status dashboard by slugRetrieves detailed information about a specific PagerDuty status dashboard using its URL slug.
ReadRetrieve status dashboards informationRetrieves a list of status dashboards and their associated information from the PagerDuty system.
ReadRetrieve status page postRetrieves all posts associated with a specific status page in PagerDuty.
ReadRetrieve status page severities by idRetrieves the list of severities associated with a specific status page in PagerDuty.
ReadRetrieve status pages statusRetrieves the current statuses for a specified PagerDuty status page.
ReadRetrieve status page subscription by idRetrieves a list of subscriptions associated with a specific PagerDuty status page.
ReadRetrieve tag by idRetrieves detailed information about a specific tag in the PagerDuty system using its unique identifier.
ReadRetrieve tagsRetrieves a list of tags from your PagerDuty account with optional filtering and pagination.
ReadRetrieve team audit recordsRetrieves the audit records for a specific team in PagerDuty.
ReadRetrieve team details by idRetrieves detailed information about a specific team in PagerDuty based on the provided team ID.
ReadRetrieve team listThe ListTeams endpoint retrieves a list of teams within a PagerDuty account.
ReadRetrieve technical service detailsRetrieves detailed information about a specific technical service and its dependencies within the PagerDuty incident management platform.
ReadRetrieve template fieldsRetrieves the available field definitions for PagerDuty status update templates.
ReadRetrieve unrouted event orchestration by idRetrieves the unrouted orchestration configuration for a specific Event Orchestration in PagerDuty.
ReadRetrieve user audit records by idRetrieves the audit records for a specific user in the PagerDuty system.
ReadRetrieve user by idRetrieves detailed information about a specific PagerDuty user by their ID.
ReadRetrieve user contact methods via idRetrieves all contact methods associated with a specific user in PagerDuty.
ReadRetrieve user license informationRetrieves the license information for a specific user in the PagerDuty system.
ReadRetrieve user notification ruleRetrieves a specific notification rule for a given user in PagerDuty.
ReadRetrieve user notification rulesRetrieves the notification rules for a specific user in PagerDuty.
ReadRetrieve users by schedule idRetrieves a list of users associated with a specific PagerDuty schedule.
ReadRetrieve users listRetrieves a list of users from the PagerDuty system.
ReadRetrieve user status update notification ruleRetrieves a specific status update notification rule for a given user in PagerDuty.
ReadRetrieve vendor by idGet detailed information about a specific PagerDuty vendor integration by its ID.
ReadRetrieve webhook subscriptionsRetrieves a list of all webhook subscriptions associated with the authenticated PagerDuty account.
WriteAdd service to incident workflow triggerAdds a service to an existing incident workflow trigger in PagerDuty, enabling the trigger to fire for incidents on that service. Approval by default
WriteAssociate service dependenciesAssociates multiple service dependencies in PagerDuty, allowing you to define relationships between supporting and dependent services. Approval by default
WriteAssociate team with automation actionThis endpoint associates a specific team with an automation action in PagerDuty. Approval by default
WriteConvert service rule by idConverts a service's Event Rules to Event Orchestration rules. Approval by default
WriteCreate a custom field for an incident typeCreate a Custom Field for an Incident Type. Approval by default
WriteCreate a field option for a custom fieldCreates a new field option for a custom field on an incident type. Approval by default
WriteCreate an incident typeCreate a new incident type. Approval by default
WriteCreate incident workflow triggerCreates a new incident workflow trigger in PagerDuty. Approval by default
WriteCreate automation runner endpointCreates a new Runbook Automation runner in PagerDuty's Automation Actions. Approval by default
WriteCreate business serviceThis endpoint creates a new Business Service in PagerDuty, which represents a specific service or application that can be monitored and managed within the incident management platform. Approval by default
WriteCreate escalation policyCreates a new escalation policy in PagerDuty, defining how incidents are escalated to different responders or teams. Approval by default
WriteCreate event orchestrationCreates a new Event Orchestration in PagerDuty, which defines how incoming events are processed and routed to appropriate services. Approval by default
WriteCreate extension objectCreates a new extension in PagerDuty, allowing for additional functionality or integrations to be added to your services. Approval by default
WriteCreate handoff notification ruleCreates a new on-call handoff notification rule for a specific user in PagerDuty. Approval by default
WriteCreate incident field optionCreates a new field option for a specific custom field in PagerDuty's incident management system. Approval by default
WriteCreate incident recordCreates a new incident in PagerDuty with specified details and assignments. Approval by default
WriteCreate incident workflowThis endpoint creates a new Incident Workflow in PagerDuty, allowing users to define a series of automated steps to be executed during incident response. Approval by default
WriteCreate incident workflow instanceCreates a new instance of an incident workflow for a specific incident in PagerDuty. Approval by default
WriteCreate integration for orchestrationCreates a new integration for an existing event orchestration in PagerDuty. Approval by default
WriteCreate integration for serviceCreates a new integration for a PagerDuty service to enable incident creation from external monitoring tools and systems. Approval by default
WriteCreate maintenance window objectCreates a new maintenance window in PagerDuty, allowing you to schedule periods of planned maintenance for specific services. Approval by default
WriteCreate new schedule layerCreates a new on-call schedule in PagerDuty with one or more rotation layers. Approval by default
WriteCreate new serviceCreates a new service in PagerDuty, which is a key component for managing incidents and alerts. Approval by default
WriteCreate new tag in systemCreates a new tag in PagerDuty for labeling and categorizing entities. Approval by default
WriteCreate new team with detailsCreates a new team in PagerDuty for organizing users, incident management, and on-call schedules. Approval by default
WriteCreate new webhook subscriptionCreates a new webhook subscription in PagerDuty to receive specific event notifications. Approval by default
WriteCreate or update status page postCreates a new post on a PagerDuty Status Page to communicate service status to users. Approval by default
WriteCreate or update status page postmortemCreates or updates a postmortem for a specific status page post in PagerDuty. Approval by default
WriteCreate schedule overrides configurationCreates one or more overrides for a specific schedule in PagerDuty. Approval by default
WriteCreate statuspage subscriptionCreates a new subscription for a PagerDuty status page. Approval by default
WriteCreate status update templateCreates a new status update template in PagerDuty for standardized incident notifications. Approval by default
WriteCreate user notification ruleCreates a new notification rule for a specific user in PagerDuty. Approval by default
WriteCreate user objectCreates a new user in the PagerDuty system with the specified attributes. Approval by default
WriteCreate user status update notification ruleCreates a new status update notification rule for a specific user in PagerDuty. Approval by default
WriteCreate workflow integration connectionCreate a new Workflow Integration Connection. Approval by default
WriteDelete account subscription by idDeletes the account subscription associated with a specific business service in PagerDuty. Approval by default
WriteDelete a custom field for an incident typeDeletes a custom field from an incident type. Approval by default
WriteDelete addon by idDeletes a specific add-on from the PagerDuty account using its unique identifier. Approval by default
WriteDelete a field option for a custom fieldDeletes a specific field option from a custom field on an incident type. Approval by default
WriteDelete alert grouping settingThis endpoint allows you to delete specific alert grouping settings in PagerDuty. Approval by default
WriteDelete all oauth delegationsDelete all OAuth delegations for a user based on the specified type. Approval by default
WriteDelete automation action by idDeletes a specific Automation Action from the PagerDuty system. Approval by default
WriteDelete automation action service by idThis endpoint removes a specific automation action from a particular service in PagerDuty. Approval by default
WriteDelete automation actions runner by idPermanently deletes an automation actions runner from PagerDuty. Approval by default
WriteDelete business service by idDeletes a specific business service from the PagerDuty system. Approval by default
WriteDelete business service priority thresholdsDeletes the account-level global priority threshold for business services in PagerDuty. Approval by default
WriteDelete cache variable for eventDeletes a specific cache variable associated with an event orchestration in PagerDuty. Approval by default
WriteDelete cache variable from serviceDeletes a cache variable from a service's event orchestration. Approval by default
WriteDelete custom field by field idDeletes a specific custom field from incidents in PagerDuty. Approval by default
WriteDelete escalation policy by idPermanently removes a specific escalation policy from the PagerDuty system. Approval by default
WriteDelete event by idDeletes a specific Event Orchestration from the PagerDuty system. Approval by default
WriteDelete extension by idDeletes a specific extension from the PagerDuty service. Approval by default
WriteDelete field optionPermanently deletes a field option from a custom incident field. Approval by default
WriteDelete incident workflow by idDeletes a specific incident workflow from the PagerDuty system. Approval by default
WriteDelete incident workflow trigger by idDeletes a specific trigger associated with an incident workflow in PagerDuty. Approval by default
WriteDelete incident workflow trigger serviceRemoves a service from an incident workflow trigger in PagerDuty. Approval by default
WriteDelete integration from event orchestrationRemoves a specific integration from an event orchestration in PagerDuty. Approval by default
WriteDelete maintenance window by idDeletes a specific maintenance window in PagerDuty's incident management system. Approval by default
WriteDelete oncall handoff notification ruleThis endpoint deletes a specific on-call handoff notification rule for a given user in PagerDuty. Approval by default
WriteDelete post from status pageThis endpoint deletes a specific post from a PagerDuty status page. Approval by default
WriteDelete post update by idThis endpoint deletes a specific post update from a status page post in PagerDuty. Approval by default
WriteDelete rule from ruleset by idDeletes a specific event rule from a ruleset in PagerDuty. Approval by default
WriteDelete ruleset by idDeletes a specific ruleset from the PagerDuty system based on the provided ID. Approval by default
WriteDelete runner team associationThis endpoint removes a team's association from a specific Automation Action runner in PagerDuty. Approval by default
WriteDelete schedule by idThe DeleteSchedule endpoint removes a specific schedule from the PagerDuty system. Approval by default
WriteDelete schedule override by idThis endpoint deletes a specific override from a PagerDuty schedule. Approval by default
WriteDelete service by idDeletes a specific service from the PagerDuty account. Approval by default
WriteDelete service rule by idDeletes a specific rule from a PagerDuty service. Approval by default
WriteDelete status page postmortemThis endpoint allows you to delete a postmortem associated with a specific post on a PagerDuty status page. Approval by default
WriteDelete status update notification ruleDeletes a specific status update notification rule associated with a user in the PagerDuty system. Approval by default
WriteDelete subscription from status pageDeletes a specific subscription associated with a PagerDuty status page. Approval by default
WriteDelete tag by idDeletes a specific tag from the PagerDuty system based on its unique identifier. Approval by default
WriteDelete team by idDeletes a team from PagerDuty by its ID. Approval by default
WriteDelete team escalation policyThis endpoint removes an escalation policy association from a specific team in PagerDuty. Approval by default
WriteDelete team from automation actionThis endpoint removes a specific team's access to an Automation Action in PagerDuty. Approval by default
WriteDelete template by idDeletes a specific template from the PagerDuty account. Approval by default
WriteDelete user by idDeletes a specific user from the PagerDuty system using their unique identifier. Approval by default
WriteDelete user contact methodDeletes a specific contact method associated with a user in PagerDuty. Approval by default
WriteDelete user from team by idThis endpoint removes a specific user from a designated team within the PagerDuty incident management platform. Approval by default
WriteDelete user notification ruleDeletes a specific notification rule for a user in PagerDuty. Approval by default
WriteDelete all user sessionsDeletes all active sessions for a specified user in the PagerDuty system. Approval by default
WriteDelete user session by typeThis endpoint deletes a specific user session in PagerDuty. Approval by default
WriteDelete webhook subscription by idDeletes a specific webhook subscription from your PagerDuty account. Approval by default
WriteDelete workflow integration connectionDeletes a specific workflow integration connection from PagerDuty. Approval by default
WriteDisassociate service dependenciesDisassociates (removes) service dependencies in PagerDuty by deleting specified relationships between supporting and dependent services. Approval by default
WriteEdit webhook subscription by idEdit an existing webhook subscription in PagerDuty to modify its configuration. Approval by default
WriteEnable extension by idEnables a temporarily disabled extension in PagerDuty. Approval by default
WriteEnable webhook subscription by idActivates a specific webhook subscription in PagerDuty, enabling the system to send notifications for the events configured in that subscription. Approval by default
WriteInstall add on endpointThis endpoint allows you to install a new add-on to your PagerDuty account, enhancing its functionality with custom integrations. Approval by default
WriteInvoke automation action by IDInvokes a specific automation action in PagerDuty, associating it with a particular incident. Approval by default
WriteManage cache variables for event serviceCreates a cache variable for a service event orchestration. Approval by default
WriteMerge source incidents into target incidentMerges multiple source incidents into a target incident in PagerDuty's incident management system. Approval by default
WriteMigrate integration between orchestrationsThis endpoint facilitates the migration of an integration from one event orchestration to another within PagerDuty. Approval by default
WriteModify entity tagsAdd and/or remove tags from a PagerDuty entity (user, team, or escalation policy) in a single operation. Approval by default
WritePost account subscription for business serviceThis endpoint creates or updates an account subscription for a specific business service in PagerDuty. Approval by default
WritePost alert grouping settingsCreates a new Alert Grouping Setting in PagerDuty, defining how alerts will be automatically grouped into incidents based on specified configurations. Approval by default
WriteSend change event to PagerDutySend a change event to PagerDuty to track deployments, configuration changes, or other significant system modifications. Approval by default
WritePost event orchestration cache variablesCreates a new cache variable within a PagerDuty event orchestration. Approval by default
WritePost incident note using idAdds a new note to an existing incident in PagerDuty. Approval by default
WritePost incident status updatePosts a status update for a specific incident in PagerDuty. Approval by default
WritePost service automation actionThis endpoint adds a service to an existing automation action in PagerDuty. Approval by default
WritePost team notification subscriptionCreates notification subscriptions for a specific team in PagerDuty. Approval by default
WritePost team to runnerThis endpoint adds a team to an Automation Action Runner in PagerDuty. Approval by default
WriteSend MCP requestSend JSON-RPC requests to PagerDuty's Model Context Protocol (MCP) endpoint. Approval by default
WriteSend responder requests for incidentsSend responder requests to users or escalation policies for a PagerDuty incident. Approval by default
WriteSet business service impact statusThis endpoint updates the impact status of a specific incident on a particular business service in PagerDuty. Approval by default
WriteSet global priority thresholdSets the global Priority Threshold for Business Services in PagerDuty, determining which incidents can impact these services based on their priority level. Approval by default
WriteSnooze incident by durationSnooze an acknowledged incident in PagerDuty for a specified duration. Approval by default
WriteSubscribe entities to business servicesThis endpoint allows you to subscribe users or teams to a specific business service in PagerDuty. Approval by default
WriteSubscribe entities to incident status updatesSubscribes specified users or teams to receive status updates for a particular incident in PagerDuty. Approval by default
WriteSubscribe to user notificationsCreates notification subscriptions for a specific user in PagerDuty. Approval by default
WriteUnsubscribe business service entityThis endpoint unsubscribes specified users or teams from receiving notifications for a particular business service in PagerDuty. Approval by default
WriteUnsubscribe from incident status updatesUnsubscribes specified users or teams from receiving status updates for a particular incident in PagerDuty. Approval by default
WriteUnsubscribe team notification subscriptionsUnsubscribes a team from notifications for specific incidents or business services in PagerDuty. Approval by default
WriteUnsubscribe user notification subscriptionsThis endpoint allows unsubscribing a user from notifications for specific incidents or business services in PagerDuty. Approval by default
WriteUpdate a custom field for an incident typeUpdate a custom field for an incident type. Approval by default
WriteUpdate add on by idUpdates an existing Add-on in PagerDuty with new properties. Approval by default
WriteUpdate alert grouping settings byidUpdate an existing Alert Grouping Setting in PagerDuty by its ID. Approval by default
WriteUpdate alert in incidentUpdates the status of a specific alert within an incident in PagerDuty. Approval by default
WriteUpdate an incident typeUpdate an Incident Type. Approval by default
WriteUpdate incident workflow triggerUpdates an existing incident workflow trigger in PagerDuty. Approval by default
WriteUpdate automation runner infoThis endpoint allows you to update an existing Automation Action Runner in PagerDuty. Approval by default
WriteUpdate business service by idThis endpoint allows you to update an existing Business Service in PagerDuty. Approval by default
WriteUpdate change event by IDUpdate an existing change event in PagerDuty by its unique ID. Approval by default
WriteUpdate Custom Field Display NameUpdates an existing custom field for incidents in PagerDuty. Approval by default
WriteUpdate custom field optionUpdates a field option for a custom field on an incident type in PagerDuty. Approval by default
WriteUpdate escalation policy by idUpdates an existing escalation policy in PagerDuty with new settings and rules. Approval by default
WriteUpdate escalation policy for teamAssociates an escalation policy with a team in PagerDuty. Approval by default
WriteUpdate event orchestration by idUpdates an existing Event Orchestration in PagerDuty. Approval by default
WriteUpdate Event Orchestration Cache VariableThis endpoint updates a cache variable associated with a specific service in PagerDuty's event orchestrations. Approval by default
WriteUpdate event rule by idThis endpoint allows you to update an existing Event Rule within a specified Ruleset in PagerDuty. Approval by default
WriteUpdate event rule for serviceThis endpoint allows you to update an existing Event Rule for a specific service in PagerDuty. Approval by default
WriteUpdate extension by idUpdates an existing extension in PagerDuty. Approval by default
WriteUpdate the global orchestration for an event orchestrationUpdate the Global Orchestration configuration for an Event Orchestration. Approval by default
WriteUpdate incident alertsThis endpoint allows you to update the status of multiple alerts associated with a specific incident in PagerDuty. Approval by default
WriteUpdate incident by idThe UpdateIncident endpoint allows you to modify various attributes of an existing incident in PagerDuty's incident management system. Approval by default
WriteUpdate incident custom field valuesUpdates custom field values for a specific incident in PagerDuty. Approval by default
WriteUpdate incident detailsThis endpoint allows for bulk updating of multiple PagerDuty incidents in a single API call. Approval by default
WriteUpdate incident workflowThis endpoint updates an existing Incident Workflow in PagerDuty by its unique identifier. Approval by default
WriteUpdate integration by id and integration idUpdates an existing integration for a specific PagerDuty service. Approval by default
WriteUpdate integration labelThis endpoint updates the label (name) of an integration associated with a specific event orchestration in PagerDuty. Approval by default
WriteUpdate log entry channelUpdates collaboration channel information for a specific log entry in PagerDuty. Approval by default
WriteUpdate maintenance window by idUpdates an existing maintenance window in PagerDuty's incident management system. Approval by default
WriteUpdate oncall handoff notification ruleThis endpoint updates an existing on-call handoff notification rule for a specific user in PagerDuty. Approval by default
WriteUpdate orchestration router detailsUpdates the configuration of an existing Event Orchestration Router in PagerDuty. Approval by default
WriteUpdate ruleset by idUpdates an existing ruleset in the PagerDuty incident management system. Approval by default
WriteUpdate schedule by idThe UpdateSchedule endpoint modifies an existing on-call schedule in PagerDuty. Approval by default
WriteUpdate service by idUpdates an existing service in PagerDuty with the provided configuration. Approval by default
WriteUpdate service orchestration active statusUpdate the active status of a service orchestration in PagerDuty. Approval by default
WriteUpdate standard by idUpdates an existing standard in the PagerDuty incident management platform. Approval by default
WriteUpdate status page postUpdates an existing status page post update with new information. Approval by default
WriteUpdate status page post infoCreates or updates a post update on a specific PagerDuty status page. Approval by default
WriteUpdate status page post resourceUpdates an existing status page post on a PagerDuty Status Page. Approval by default
WriteUpdate team by idUpdates an existing team in PagerDuty by modifying its name, description, visibility, or parent team. Approval by default
WriteUpdate template by idThe UpdateTemplate endpoint allows you to modify an existing status update template in PagerDuty. Approval by default
WriteUpdate the service orchestration for a serviceUpdate a Service Orchestration for a service. Approval by default
WriteUpdate unrouted orchestration rulesUpdates the unrouted orchestration rules for a specific Event Orchestration in PagerDuty. Approval by default
WriteUpdate user informationUpdates an existing user's information in PagerDuty. Approval by default
WriteUpdate user status update notification rule by idUpdates a specific status update notification rule for a PagerDuty user. Approval by default
WriteUpdate user role on teamAdds a user to a team or updates their role on a team. Approval by default
WriteUpdate workflow integration connectionUpdate an existing Workflow Integration Connection. Approval by default
One prompt, start to finish
What a governed PagerDuty run looks like inside Luumen.
Questions
How does LuumenAI connect to PagerDuty?
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Can LuumenAI change things in PagerDuty on its own?
Read actions answer immediately. Anything that writes — add service to incident workflow trigger, associate service dependencies, associate team with automation action, convert service rule by id, and more — is shown as a plan and requires approval by default, including the 57 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
Who gets access to the integration?
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Is there an audit trail?
Every call to PagerDuty — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.