Problems, root-cause detail, and metrics beside the session.
Dynatrace already knows what is wrong; LuumenAI puts that next to the terminal that fixes it. Ask what problems are open, pull the root-cause analysis and affected entities into the thread, chart the metrics that matter, and silence a scope for a bounded window while governed work runs.
21 tools, all read-only. They answer instantly, and every call is logged.
Dynatrace is read-only, so the finding lands in ServiceNow. This is that run, start to finish.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
No. Every one of the 21 tools LuumenAI has for Dynatrace is read-only, so it can answer questions from Dynatrace but cannot change anything in it. Reads are not gated — they answer immediately, and each one is recorded on the audit trail with the actor and the result.
Dynatrace is available on the enterprise plan. Talk to us about enabling it for your account — the rest of the catalogue is available on every plan.
You decide. Access is granted per agent, skill, and team, and per environment — production is not staging.
Every call to Dynatrace is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.