Omnisend
for LuumenAI

Omnisend is a marketing automation platform for ecommerce businesses, focusing on email and SMS marketing.

Bring Omnisend into the same conversation as the systems behind it. LuumenAI reads campaigns, audiences, and delivery status for context, and changes them only through previewed, approved, audited actions.

The Omnisend toolbox

43 tools: 18 read, 25 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadGet BatchesRetrieve a list of batch operations.
  • ReadGet Batch InformationRetrieve information about a specific batch by ID.
  • ReadGet Batch ItemRetrieve a specific item within a batch by batchID and itemID.
  • ReadGet Batch ItemsRetrieve processed items of a specific batch by ID.
  • ReadGet BrandRetrieve information about the current authenticated brand.
  • ReadGet CartRetrieve a specific cart by ID from Omnisend v3 API.
  • ReadGet CategoryRetrieve details of a specific category by ID.
  • ReadGet ContactRetrieve details of a single contact by ID.
  • ReadGet OrderRetrieve details of a specific order by ID.
  • ReadGet ProductRetrieve details of a specific product by ID from Omnisend.
  • ReadGet Product CategoryRetrieve a specific product category by ID.
  • ReadList CampaignsRetrieve a paginated list of campaigns with optional filtering by status and type.
  • ReadList CartsRetrieve a paginated list of carts with optional filtering.
  • ReadList CategoriesRetrieve a paginated list of product categories.
  • ReadList ContactsRetrieve a paginated list of contacts with optional filtering.
  • ReadList EventsRetrieve all custom events created in Omnisend app.
  • ReadList Product CategoriesRetrieve a paginated list of product categories from the Omnisend catalog.
  • ReadList ProductsRetrieve a paginated list of products.
  • WriteAdd Cart ProductAdd a product to a cart in Omnisend (v3 API). Approval by default
  • WriteCreate BatchCreate a new batch operation for multiple items. Approval by default
  • WriteCreate CartCreate a new shopping cart in Omnisend. Approval by default
  • WriteCreate CategoryCreate a new category in Omnisend. Approval by default
  • WriteCreate OrderCreate a new order in Omnisend v3 API. Approval by default
  • WriteCreate or Update ContactCreate or update a contact in Omnisend. Approval by default
  • WriteCreate ProductCreate a new product in the Omnisend product catalog. Approval by default
  • WriteCreate Product CategoryCreate a new product category in the Omnisend catalog. Approval by default
  • WriteDelete CartDelete a cart from Omnisend by its ID (v3 API). Approval by default
  • WriteDelete CategoryRemove a category from Omnisend by its ID. Approval by default
  • WriteDelete OrderDelete an order from Omnisend by its ID. Approval by default
  • WriteDelete ProductRemove a product from Omnisend by its ID. Approval by default
  • WriteDelete Product CategoryRemove a product category from Omnisend by its ID. Approval by default
  • WriteRemove Cart ProductRemove a product from a cart in Omnisend. Approval by default
  • WriteReplace CartReplace an existing cart in Omnisend using the v3 API. Approval by default
  • WriteReplace Cart ProductReplace a product in a cart using Omnisend v3 API. Approval by default
  • WriteReplace CategoryReplace a category's title by ID. Approval by default
  • WriteReplace OrderCompletely replace an existing order in Omnisend. Approval by default
  • WriteReplace ProductReplace an existing product in the Omnisend catalog. Approval by default
  • WriteSend EventSend a customer event to Omnisend. Approval by default
  • WriteUpdate CartPartially update a cart in Omnisend (v3 API). Approval by default
  • WriteUpdate Cart ProductUpdate a product in a cart (v3 API). Approval by default
  • WriteUpdate ContactUpdate fields of an existing contact by ID. Approval by default
  • WriteUpdate Order StatusPartially update an order status in Omnisend (v3 API). Approval by default
  • WriteUpdate Product CategoryUpdate an existing product category title in Omnisend. Approval by default

Questions

How does LuumenAI connect to Omnisend?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Omnisend on its own?

Read actions answer immediately. Anything that writes — add cart product, create batch, create cart, create category, and more — is shown as a plan and requires approval by default, including the 6 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Omnisend — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Omnisend to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.