Read campaign state and call outcomes, then pause or adjust with approval
Connect CallOnTheGo and Luumen can read your phone numbers, caller IDs, contact lists, audio assets, and Voice AI campaigns on demand. Ask what a campaign is doing, which recipients failed, or whether voice is ready to run. Changes — pausing a campaign, uploading a list, adding a number to the Do-Not-Call list — are previewed and approved before they happen. Auth is by API key.
29 tools: 13 read, 16 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed CallOnTheGo run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as add suppression entry, cancel campaign, create caller id, create campaign, and more. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to CallOnTheGo — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.