CallOnTheGo
for LuumenAI
Read campaign state and call outcomes, then pause or adjust with approval
Connect CallOnTheGo and Luumen can read your phone numbers, caller IDs, contact lists, audio assets, and Voice AI campaigns on demand. Ask what a campaign is doing, which recipients failed, or whether voice is ready to run. Changes — pausing a campaign, uploading a list, adding a number to the Do-Not-Call list — are previewed and approved before they happen. Auth is by API key.
The CallOnTheGo toolbox
29 tools: 13 read, 16 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet CampaignGet one campaign's configuration, lifecycle state, resource names, delivery metrics, and cost metrics.
- ReadGet Dashboard StatsReturn account-level call, contact, group, list, success-rate, and recent-activity summary metrics.
- ReadGet Voice ReadinessReturn runtime readiness, telecom provider assignment, and supported capabilities for diagnosing whether voice campaigns can run.
- ReadList Audio AssetsList campaign audio assets with playback, duration, transcript, and compliance details.
- ReadList Caller IDsList owned caller IDs with ownership-verification status and inbound-campaign assignment.
- ReadList CallsReturn one page of account call records for outcome and duration review, with an opaque cursor for the next page.
- ReadList Campaign EventsList only the newest 100 delivery events for a campaign, ordered newest first.
- ReadList Campaign RecipientsList all recipients for a campaign with call status, attempts, machine detection, and cost estimates.
- ReadList CampaignsList Voice AI campaigns with lifecycle state, linked resources, calling window, rate, estimated cost, compliance state, and timestamps.
- ReadList Contact ListsList campaign contact lists with valid, invalid, suppressed, and total recipient counts.
- ReadList ContactsReturn one page of contacts from the connected CallOnTheGo account for CRM lookup, with an opaque cursor for the next page.
- ReadList Phone NumbersList phone numbers owned by the connected CallOnTheGo account, including the resource records needed to identify numbers for later management.
- ReadList Suppression EntriesList Do-Not-Call suppression entries for the connected account.
- WriteAdd Suppression EntryIdempotently add one phone number to the Do-Not-Call list. Approval by default
- WriteCancel CampaignIrreversibly cancel a campaign and mark its queued or pending recipients cancelled. Approval by default
- WriteCreate Caller IDAdd a caller ID and initiate a telecom-provider verification call to confirm ownership. Approval by default
- WriteCreate CampaignCreate a draft Voice AI campaign from explicit caller ID, contact list, and audio resources. Approval by default
- WriteDelete Caller IDPermanently remove an owned caller ID configuration. Approval by default
- WriteDelete Phone NumberPermanently remove an owned phone-number configuration by ID; deleting a missing ID also reports success. Approval by default
- WriteLaunch CampaignValidate compliance, provision telecom isolation if needed, and launch a campaign. Approval by default
- WritePause CampaignPause a running campaign while retaining its pending recipients for a later resume. Approval by default
- WriteQueue Campaign LeadQueue one phone-number lead for dialing by a running campaign. Approval by default
- WriteResume CampaignResume a paused campaign and immediately requeue its pending recipients for calls. Approval by default
- WriteSet Caller ID Inbound CampaignSet or clear the preferred inbound campaign assigned to an owned caller ID. Approval by default
- WriteUpdate CampaignUpdate selected configuration fields on a draft or paused campaign. Approval by default
- WriteUpload Audio AssetUpload an MP3 or WAV file as a reusable campaign audio asset. Approval by default
- WriteUpload Contact ListCreate a campaign contact list from a CSV file. Approval by default
- WriteUpload Suppression CSVPersistently add many phone numbers to the Do-Not-Call list from a CSV file. Approval by default
- WriteVerify Caller IDSubmit an ownership-verification code for an existing caller ID and return whether it became verified or remains pending. Approval by default
One prompt, start to finish
What a governed CallOnTheGo run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add suppression entry, cancel campaign, create caller id, create campaign, and more — is shown as a plan and requires approval by default, including the 10 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to CallOnTheGo — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
Put CallOnTheGo to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.