Read mailboxes, groups, and domain settings, then send or file mail on approval
Connect Zoho Mail and your agent can read the mailboxes your team depends on: message bodies and headers, attachment metadata, folder layouts, group moderation queues, and per-user storage. When something needs to change — a reply sent, messages refiled, a held group message released — it drafts the action and waits for your approval first. Auth is OAuth2.
29 tools: 13 read, 16 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Zoho Mail run looks like inside Luumen.
Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — domain operations, delete groups in bulk, delete group, moderate messages, and more — is shown as a plan and requires approval by default, including the 5 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Zoho Mail — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.