Zixflow
for LuumenAI
AI-CRM and Messaging Across SMS, Email, and WhatsApp
Operate Zixflow from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Zixflow toolbox
7 tools: 6 read, 1 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet WhatsApp Campaign ReportRetrieve WhatsApp campaign message report.
- ReadGet Email ReportRetrieve email message delivery report from Zixflow.
- ReadGet SMS ReportRetrieve SMS message delivery report from Zixflow.
- ReadGet WhatsApp Template VariablesRetrieve template variable details for a WhatsApp template.
- ReadList Attribute OptionsRetrieve the list of options for select/multiselect attributes.
- ReadList Attribute Status OptionsRetrieve the list of options for status attributes in Zixflow.
- WriteCreate AttributeCreate a custom attribute for a Zixflow collection or list. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as create attribute. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Zixflow — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Zixflow to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.