Read Webex rooms and teams for context, then post and invite with approval
Connect Webex and Luumen can see the rooms, teams, and people your operations work already runs through. It reads room lists, memberships, and message history to find where an incident is being discussed and who is in the conversation. Posting a message, opening a room, or adding someone to a team is a previewed step you approve first.
26 tools: 14 read, 12 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Webex run looks like inside Luumen.
Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as create team, create message, create room, create team membership, and more. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Webex — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.