Read call history and assistant config, then change voice agents with approval
Connect Vapi and Luumen can read your voice agents the way you would: list assistants, pull a specific assistant's transcriber, voice, and model settings, page through recent calls, and run analytics queries. Changes such as updating an assistant or creating an eval are previewed first and need your approval by default. Luumen authenticates with an API key.
38 tools: 19 read, 19 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Vapi run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — update assistant, delete chat, create assistant, create eval, and more — is shown as a plan and requires approval by default, including the 5 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Vapi — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.