Teltel
for LuumenAI
Read call and SMS activity in TelTel, then place calls as approved steps
Connect TelTel and Luumen can read your call list, SMS inbox and outbox, user roster, caller ID groups, autodialer campaigns and account balance without leaving the terminal. When something needs to change — placing a call, setting a user's status, adjusting autodialer statuses — Luumen shows the plan first and waits for your approval. Authentication uses an API key.
The Teltel toolbox
26 tools: 18 read, 8 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Account BalanceRetrieve the account balance for your TelTel account.
- ReadGet Call ListRetrieve a list of calls with details (duration, time, status).
- ReadGet CountryRetrieve country resource information by ID from TelTel.
- ReadGet SMS ListRetrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel.
- ReadGet User Caller ID GroupsRetrieve caller ID groups for a specific user.
- ReadGet Users ListRetrieve a list of users from your TelTel account.
- ReadList Autodialer ActionsRetrieve the action history for an autodialer campaign.
- ReadList Autodialer ContactsRetrieve the contact list for an autodialer campaign.
- ReadList Autodialer Custom StatusesRetrieve list of autodialer custom statuses.
- ReadList Autodialer CampaignsRetrieve a list of autodialer campaigns from TelTel.
- ReadList Available CountriesGet the list of countries where DID numbers are available for purchase.
- ReadList Country Price GroupsRetrieve phone number price groups available in a specific country.
- ReadList DevicesRetrieve a list of devices from your TelTel account.
- ReadList My NumbersRetrieve a list of phone numbers (DIDs) owned by the account.
- ReadList DID OrdersRetrieve a list of DID (phone number) orders from TelTel.
- ReadList User StatusesRetrieve a list of all user statuses in TelTel.
- ReadLookup Phone NumberPerform HLR (Home Location Register) lookup for phone numbers via TelTel API.
- ReadReceive Inbound SMSProcess inbound SMS webhook data from TelTel.
- WriteCreate Autodialer Custom StatusCreate a custom status for autodialer contacts. Approval by default
- WriteCreate CallCreate a call between two participants. Approval by default
- WriteCreate User StatusCreate a user status in TelTel. Approval by default
- WriteDelete Autodialer Custom StatusDelete an autodialer custom status by ID. Approval by default
- WriteDelete User StatusDelete a user status by ID. Approval by default
- WriteSet User StatusSet a user's status in TelTel. Approval by default
- WriteUpdate Autodialer Custom StatusUpdate an autodialer custom status value by ID. Approval by default
- WriteUpdate User StatusUpdate an existing user status in TelTel. Approval by default
One prompt, start to finish
What a governed Teltel run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create autodialer custom status, create call, create user status, delete autodialer custom status, and more — is shown as a plan and requires approval by default, including the 2 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Teltel — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SlackRead the incident thread; post updates and approvals back.
GmailVendor and alert mail as context; replies drafted for review.
Microsoft TeamsRead Teams channels and chats for context, then make membership changes as approved steps.
DiscordRead Discord command permissions and app context, then change them with approvalPut Teltel to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.