Segmetrics
for LuumenAI

Create products and keep contacts current in SegMetrics, as approved steps

Keep SegMetrics current without leaving the terminal. Use SEGMETRICS_CREATE_PRODUCT to add a product, SEGMETRICS_V1_ADD_OR_UPDATE_CONTACT to add or correct a contact record, and SEGMETRICS_DELETE_CONTACT to remove one permanently. Changes are previewed and, by default, wait for your approval before they run. Luumen connects with an API key.

The Segmetrics toolbox

3 tools: 0 read, 3 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • WriteCreate ProductCreate a new product in SegMetrics. Approval by default
  • WriteDelete ContactPermanently delete a specific contact by ID or email from SegMetrics. Approval by default
  • WriteAdd or Update ContactAdd or update a contact in SegMetrics. Approval by default

Questions

How does LuumenAI connect to Segmetrics?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Segmetrics on its own?

Read actions answer immediately. Anything that writes — create product, delete contact, add or update contact — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Segmetrics — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Segmetrics to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.