Plivo
for LuumenAI

Read Plivo call, message, number, and spend history during an incident

When alerts stop reaching people, you need to know whether Plivo delivered them. Ask about a single message with PLIVO_GET_MESSAGE, or page through history with PLIVO_LIST_MESSAGES and PLIVO_LIST_CALLS. Check owned numbers, account standing, and spend by day or month without leaving the terminal. Connect with an API key. This integration is read-only.

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The Plivo toolbox

6 tools, all read-only. They answer instantly, and every call is logged.

  • ReadGet Account DetailsReturn billing, credit, timezone, and account-type details for the connected Plivo account.
  • ReadGet MessageRetrieve one existing Plivo message by its message UUID, including delivery, routing, timing, error, and billing details when available.
  • ReadGet Usage SummaryReturn one page of Plivo spend and usage grouped by hour, day, month, or year for a required date range, with optional usage filters.
  • ReadList CallsReturn one page of Plivo call history, optionally filtered by time, direction, status, participants, hangup details, parent call, or subaccount.
  • ReadList MessagesReturn one page of inbound and outbound Plivo message history, optionally filtered by time, direction, state, sender, recipient, type, or subaccount.
  • ReadList Owned NumbersReturn one page of phone numbers currently owned by the connected Plivo account, optionally filtered by prefix, type, service, alias, or subaccount.

Questions

How does LuumenAI connect to Plivo?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Plivo on its own?

No. Every one of the 6 tools LuumenAI has for Plivo is read-only, so it can answer questions from Plivo but cannot change anything in it. Read actions still follow the configured access and approval policy, and are recorded on the audit trail.

Who gets access to the integration?

You decide. Access is granted per agent, skill, and team, and per environment — production is not staging.

Is there an audit trail?

Every call to Plivo is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

All integrations
SlackRead the incident thread; post updates and approvals back.GmailVendor and alert mail as context; replies drafted for review.Microsoft TeamsRead Teams channels and chats for context, then make membership changes as approved steps.DiscordRead Discord command permissions and app context, then change them with approval

Put Plivo to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.

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