Persona
for LuumenAI

Read Persona inquiries and cases, then change block lists as approved steps

Connect Persona and your team can ask about verification work in plain language. Pull up recent inquiries, inquiry sessions, cases, transactions, and API logs without clicking through the dashboard. When something needs to change — a new block list entry, a tag on an account, a webhook cloned or archived — Luumen shows the exact call first and waits for your approval. Authentication is by API key.

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The Persona toolbox

69 tools: 32 read, 37 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadList All AccountsList all accounts in Persona.
  • ReadList All API LogsList all API logs in Persona.
  • ReadList All CasesList all cases in Persona.
  • ReadList All DevicesList all devices filtered by inquiry session ID.
  • ReadList all EventsList all events from Persona.
  • ReadList all ImportersList all importers in Persona.
  • ReadList All InquiriesList all inquiries in Persona.
  • ReadList All Inquiry SessionsList all inquiry sessions in Persona.
  • ReadList All ListsList all lists in Persona.
  • ReadList All Rate LimitsList all rate limits in Persona.
  • ReadList All ReportsList all reports in Persona.
  • ReadList All TransactionsList all transactions in Persona.
  • ReadList All WebhooksList all webhooks in Persona.
  • ReadList all Workflow RunsList all workflow runs in Persona.
  • ReadRetrieve a Country List ItemRetrieve a country list item by ID in Persona.
  • ReadRetrieve a Geolocation List ItemRetrieve a geolocation list item from Persona.
  • ReadRetrieve an AccountRetrieve an account in Persona.
  • ReadRetrieve a Name List ItemRetrieve a Name List Item in Persona.
  • ReadRetrieve an EventRetrieve an event in Persona.
  • ReadRetrieve an ImporterRetrieve a specific importer in Persona.
  • ReadRetrieve IP Address List ItemRetrieve an IP Address List Item in Persona.
  • ReadRetrieve an API LogRetrieve an API log in Persona.
  • ReadRetrieve a String List ItemRetrieve a string list item by ID in Persona.
  • ReadRetrieve a WebhookRetrieve a webhook by its ID.
  • ReadRetrieve Browser Fingerprint List ItemRetrieve a browser fingerprint list item in Persona.
  • ReadRetrieve a DocumentRetrieve a document from Persona.
  • ReadRetrieve Generic DocumentRetrieve a generic document in Persona.
  • ReadRetrieve Email Address List ItemRetrieve an Email Address List Item in Persona.
  • ReadRetrieve Government ID Number List ItemRetrieve a Government ID Number List Item in Persona.
  • ReadRetrieve Phone Number List ItemRetrieve a phone number list item in Persona.
  • ReadSearch AccountsSearch accounts in Persona using flexible query criteria.
  • ReadSearch CasesSearch cases in Persona using advanced query filters with boolean logic.
  • WriteAdd Tag to AccountAdd a tag to an Account in Persona. Approval by default
  • WriteArchive Browser Fingerprint List ItemArchive a browser fingerprint list item in Persona. Approval by default
  • WriteArchive Country List ItemArchive a Country List Item by ID. Approval by default
  • WriteArchive a Geolocation List ItemArchive a geolocation list item from Persona. Approval by default
  • WriteArchive Government ID Number List ItemArchive a Government ID Number List Item. Approval by default
  • WriteArchive a Name List ItemArchive a name list item in Persona. Approval by default
  • WriteArchive a webhookArchive a Persona webhook by its ID. Approval by default
  • WriteArchive Email Address List ItemArchive an Email Address List Item in Persona. Approval by default
  • WriteArchive IP Address List ItemArchive an IP address list item in Persona. Approval by default
  • WriteArchive Phone Number List ItemArchive a phone number list item in Persona. Approval by default
  • WriteArchive String List ItemArchive a String List Item in Persona. Approval by default
  • WriteClone WebhookClone an existing Persona webhook. Approval by default
  • WriteConsolidate AccountsConsolidate multiple source accounts into a single destination account. Approval by default
  • WriteCreate an AccountCreate an account in Persona. Approval by default
  • WriteCreate IP Address List ItemCreate an IP Address List Item in Persona. Approval by default
  • WriteCreate Country List ItemCreate a country list item in Persona. Approval by default
  • WriteCreate Generic DocumentCreate a generic document in Persona. Approval by default
  • WriteCreate Email Address List ItemCreate an email address list item in Persona. Approval by default
  • WriteCreate Government ID Number List ItemCreate a new government ID number list item in Persona. Approval by default
  • WriteCreate Name List ItemCreate a new name list item in Persona. Approval by default
  • WriteCreate Phone Number List ItemCreate a phone number list item in Persona. Approval by default
  • WriteCreate String List ItemCreate a String List Item in Persona. Approval by default
  • WriteCreate WebhookCreate a new webhook in Persona. Approval by default
  • WriteDisable WebhookDisable a webhook in Persona. Approval by default
  • WriteEnable WebhookEnable a webhook in Persona. Approval by default
  • WriteExpire Inquiry SessionsExpire all inquiry sessions for specified inquiry IDs. Approval by default
  • WriteImport Email Address ListsImport email addresses into a list from a CSV file. Approval by default
  • WriteImport IP Address ListsImport IP address lists into Persona. Approval by default
  • WriteImport Name ListsImport name lists to Persona. Approval by default
  • WriteImport Phone Number ListsImport phone number lists into Persona. Approval by default
  • WriteRedact an AccountPermanently redact an account in Persona. Approval by default
  • WriteRemove Account TagRemove a tag from a Persona Account. Approval by default
  • WriteRotate Webhook SecretRotate a webhook's secret in Persona. Approval by default
  • WriteSet Tags on AccountSet tags on a Persona Account. Approval by default
  • WriteUpdate an AccountUpdate an account in Persona. Approval by default
  • WriteUpdate a WebhookUpdate a webhook in Persona. Approval by default
  • WriteUpdate Generic DocumentUpdate a generic document in Persona. Approval by default

One prompt, start to finish

What a governed Persona run looks like inside Luumen.

Questions

How does LuumenAI connect to Persona?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Persona on its own?

Read actions answer immediately. Anything that writes — add tag to account, archive browser fingerprint list item, archive country list item, archive a geolocation list item, and more — is shown as a plan and requires approval by default, including the 13 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Persona — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

All integrations
OktaAccess and posture from Okta, with approval on every change.Microsoft Entra IDAccess and posture from Microsoft Entra ID, with approval on every change.Auth0Access and posture from Auth0, with approval on every change.Ping IdentityAccess and posture from Ping Identity, with approval on every change.

Put Persona to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.

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