Missive
for LuumenAI
Read Missive threads for context, then post updates and tasks with approval
Missive holds the shared inbox where incidents, vendor threads, and customer escalations actually get discussed. Luumen reads conversations, messages, comments, and drafts to see where a thread stands. When it needs to write back, it posts a comment, drafts a reply, or opens a task, and shows you the text before it sends. Luumen connects with an API key.
The Missive toolbox
40 tools: 21 read, 19 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Analytics ReportFetch a completed analytics report using its ID.
- ReadGet Missive ContactFetch a specific contact using the contact ID.
- ReadGet Missive ConversationFetch full conversation metadata (assignees/users/labels/team/org) for a specific conversation ID.
- ReadList Conversation MessagesList messages belonging to a Missive conversation (newest first).
- ReadGet Missive MessageFetch full message details including headers, HTML body, and attachments.
- ReadGet Missive ResponseFetch a specific saved response using the response ID.
- ReadGet Missive TaskGet a single task by ID with full details including assignees, team, and conversation info.
- ReadList Missive Contact BooksList contact books the authenticated user has access to.
- ReadList Missive Contact GroupsList contact groups or organizations linked to a contact book.
- ReadList Missive ContactsList contacts from a contact book.
- ReadList Conversation CommentsList comments in a Missive conversation ordered from newest to oldest.
- ReadList Conversation DraftsList draft messages in a Missive conversation (newest first).
- ReadList Conversation PostsList posts in a Missive conversation ordered by newest first.
- ReadList Missive ConversationsList conversations visible to the authenticated user ordered by newest activity first.
- ReadList Messages by Message-IDFetch messages matching an email Message-ID header.
- ReadList Missive OrganizationsList organizations the authenticated user is part of.
- ReadList Missive Saved ResponsesList saved responses (canned responses/templates) for the authenticated user.
- ReadList Missive Shared LabelsList shared labels (organization-level labels) available to the authenticated user.
- ReadList Missive TasksList tasks accessible to the authenticated user.
- ReadList Missive TeamsList all teams.
- ReadList Missive UsersList all users.
- WriteCreate Analytics ReportCreate an analytics report. Approval by default
- WriteCreate Missive ContactsCreate one or more contacts in a Missive contact book. Approval by default
- WriteCreate DraftCreate a new draft in Missive. Approval by default
- WriteCreate Missive PostCreate a post in a Missive conversation. Approval by default
- WriteCreate Canned ResponseCreate one or more canned responses (templates) in Missive. Approval by default
- WriteCreate Shared LabelCreate one or more shared labels at the organization level. Approval by default
- WriteCreate Missive TaskCreate a task in Missive. Approval by default
- WriteCreate TeamCreate a new team in an organization. Approval by default
- WriteCreate WebhookCreate a webhook subscription. Approval by default
- WriteDelete DraftDelete a draft from a conversation by draft ID. Approval by default
- WriteDelete PostDelete a post from a conversation by post ID. Approval by default
- WriteDelete Saved ResponsesDelete one or more saved responses by ID. Approval by default
- WriteDelete WebhookDelete a webhook subscription by webhook ID. Approval by default
- WriteMerge Missive ConversationsMerge multiple conversations into one. Approval by default
- WriteUpdate Missive ContactUpdate one or more contacts in Missive. Approval by default
- WriteUpdate Saved ResponseUpdate one or more saved responses in Missive. Approval by default
- WriteUpdate Shared LabelsUpdate one or more shared labels in Missive. Approval by default
- WriteUpdate Missive TaskUpdate an existing task's attributes in Missive. Approval by default
- WriteUpdate Missive TeamUpdate one or more teams in Missive. Approval by default
One prompt, start to finish
What a governed Missive run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create analytics report, create missive contacts, create draft, create missive post, and more — is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Missive — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SlackRead the incident thread; post updates and approvals back.
GmailVendor and alert mail as context; replies drafted for review.
Microsoft TeamsRead Teams channels and chats for context, then make membership changes as approved steps.
DiscordRead Discord command permissions and app context, then change them with approvalPut Missive to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.