Read your Landbot agents, bots, and conversations, then act with approval.
Connect Landbot and your team can ask about bots, channels, agents, and the customers who have talked to them, without opening the builder. Luumen reads that context on request and answers right away. Changes — updating an agent, setting a status, sending a message to a customer — are previewed first and go out after you approve them.
13 tools: 6 read, 7 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Landbot run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as delete bot, replace agent, replace brand, send message, and more. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Landbot — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.