Kommo
for LuumenAI
Kommo CRM is a platform for managing customer relationships, sales pipelines, and business processes.
Operate Kommo from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Kommo toolbox
53 tools: 42 read, 11 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Kommo AccountGet account information including user data, custom fields, task types, user groups, amojo rights, and integration status.
- ReadGet Kommo CompanyGet a company by its ID from Kommo CRM.
- ReadGet Kommo ContactGet a specific contact by its ID from Kommo CRM.
- ReadGet Kommo Custom FieldRetrieve a custom field by its ID from Kommo CRM.
- ReadGet Kommo EventGet a specific event by its ID from Kommo CRM.
- ReadGet Kommo Field GroupRetrieve a custom field group by its ID from Kommo CRM.
- ReadGet File LinksGet entities associated with a file in Kommo.
- ReadGet Incoming Leads SummaryRetrieve summary statistics for incoming (unsorted) leads in Kommo CRM.
- ReadGet Kommo LeadGet a lead by its ID from Kommo CRM.
- ReadGet Kommo Loss ReasonRetrieve a specific loss reason by its ID from Kommo CRM.
- ReadGet Kommo PipelineGet a pipeline by its ID from Kommo CRM.
- ReadGet Kommo Pipeline StatusGet a specific pipeline stage by its ID from Kommo CRM.
- ReadGet Kommo TaskRetrieve a task by its ID from Kommo CRM.
- ReadGet Kommo UserRetrieve user data by its ID from Kommo CRM.
- ReadGet Kommo Widget InfoGet detailed information about a widget by its code.
- ReadList Kommo CatalogsRetrieve a list of catalogs (lists) from Kommo CRM.
- ReadList Kommo CompaniesList Kommo companies with various filter options.
- ReadList Kommo ContactsList contacts in Kommo CRM.
- ReadList Kommo ConversationsGet a list of conversations from Kommo CRM.
- ReadList Kommo Custom FieldsList custom fields in Kommo CRM.
- ReadList Entity FilesRetrieve a list of files attached to an entity in Kommo CRM.
- ReadList Kommo Entity LinksGet a list of entities linked to a specific entity in Kommo.
- ReadList Kommo Entity NotesGet a list of all notes for an entity type (leads, contacts, or companies) in Kommo CRM.
- ReadList Kommo Entity TagsGet a list of tags for an entity type (leads, contacts, or companies).
- ReadList Kommo EventsGet a list of events from Kommo CRM with filtering options.
- ReadList Kommo Event TypesGet a list of all available event types in Kommo CRM.
- ReadList Kommo Field GroupsGet a list of custom field groups for an entity type in Kommo CRM.
- ReadList Kommo FilesRetrieve a list of files from Kommo Drive.
- ReadList Incoming LeadsGet a list of incoming leads (unsorted) from Kommo with filtering and pagination.
- ReadList Kommo LeadsList leads in Kommo CRM.
- ReadList Kommo Lead PipelinesList lead pipelines in Kommo CRM.
- ReadList Kommo Loss ReasonsList loss reasons for leads in Kommo CRM.
- ReadList Kommo Notes By EntityGet notes for a specific entity by its ID in Kommo CRM.
- ReadList Kommo Pipeline StagesList stages of a pipeline in Kommo CRM.
- ReadList Kommo User RolesGet a list of user roles in Kommo CRM.
- ReadList Kommo Lead SourcesGet a list of lead sources in Kommo CRM.
- ReadList Kommo TasksList tasks in Kommo CRM.
- ReadList Kommo TemplatesGet a list of message templates in Kommo CRM.
- ReadList Kommo UsersGet a list of users from Kommo CRM with pagination support.
- ReadList Kommo WebhooksGet a list of registered webhooks for the Kommo account.
- ReadList Kommo Website ButtonsGet a list of website chat button (CRM Plugin) objects from Kommo.
- ReadList Kommo WidgetsGet a list of installed widgets in Kommo.
- WriteAdd AI Source FileAdd a knowledge source file to Kommo AI. Approval by default
- WriteCreate Kommo CompaniesAdd one or more companies into the Kommo account. Approval by default
- WriteCreate Kommo ContactCreate one or more contacts in Kommo CRM. Approval by default
- WriteCreate Kommo LeadCreate a lead in Kommo CRM. Approval by default
- WriteCreate Kommo TaskCreate a task in Kommo CRM. Approval by default
- WriteDelete Kommo FilesDelete files (move to trash) in Kommo. Approval by default
- WriteImport Products to AILaunch import of products from CRM to AI knowledge base. Approval by default
- WriteUpdate Kommo CompanyUpdate a single company in Kommo CRM. Approval by default
- WriteUpdate Kommo ContactUpdate contact information in Kommo CRM by contact ID. Approval by default
- WriteUpdate Kommo LeadUpdate an existing lead in Kommo CRM. Approval by default
- WriteUpdate Kommo TaskUpdate a task in Kommo CRM. Approval by default
Questions
Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add ai source file, create kommo companies, create kommo contact, create kommo lead, and more — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Kommo — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Kommo to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.