Heartbeat
for LuumenAI
Read your Heartbeat community roster, and restore removed members on approval.
Connect Heartbeat and Luumen can answer questions about your community without you opening the admin panel: who the members are, which channels exist, what access groups they belong to, and what events are on the calendar. When someone who was removed needs back in, the agent looks up the account first, shows you what it plans to do, and reactivates it once you approve. Authentication is by API key.
The Heartbeat toolbox
7 tools: 6 read, 1 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet EventsRetrieve event information from the community.
- ReadList channelsRetrieve a paginated list of channels in the community.
- ReadList GroupsRetrieve a paginated list of access groups in the community.
- ReadList UsersRetrieve a paginated list of users in the Heartbeat community.
- ReadRetrieve GroupRetrieve a single group by its ID.
- ReadRetrieve UserRetrieve a single user by their ID.
- WriteReactivate UserReactivate a previously deleted user by email to allow them to access the community again. Approval by default
One prompt, start to finish
What a governed Heartbeat run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — reactivate user — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Heartbeat — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SlackRead the incident thread; post updates and approvals back.
GmailVendor and alert mail as context; replies drafted for review.
Microsoft TeamsRead Teams channels and chats for context, then make membership changes as approved steps.
DiscordRead Discord command permissions and app context, then change them with approvalPut Heartbeat to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.