Check FullStory privacy rules, quotas, and users, then make changes with approval.
Connect FullStory and your agent can read the account it is keyed to, session and server-event quotas, privacy element-block rules, extraction rules, segments, users, and the status of import and export operations. Changes — a new masking rule, a user import, an annotation on the timeline — are previewed and held for approval before they run.
30 tools: 18 read, 12 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed FullStory run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as cancel operation, create annotation, create element block, create extraction rule, and more. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to FullStory — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.