DocsBot AI
for LuumenAI
Read bot stats and sources, then refresh or update content as approved steps
Connect DocsBot AI and Luumen can read your team's bots, their sources, conversation history, and the questions users actually asked. Ask what a bot is answering badly, then have Luumen re-index a stale source or add a new one. Changes are previewed and held for approval by default. Luumen authenticates with an API key.
The DocsBot AI toolbox
38 tools: 18 read, 20 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGenerate Conversation TicketGenerates a structured support ticket from a Chat Agent conversation.
- ReadGet Bot DetailsFetch details of a specific bot by ID within a team.
- ReadGet Bot Monthly ReportsRetrieve monthly statistical reports for a bot.
- ReadGet Bot StatisticsRetrieve comprehensive statistics and analytics for a bot over a time period or date range.
- ReadGet Source DetailsRetrieve detailed information about a specific source by its ID.
- ReadGet Team DetailsFetch details of a specific team by its ID.
- ReadGet Upload URLGet a presigned upload URL for uploading files as sources.
- ReadGet Webhook DetailsRetrieve details of a specific webhook by ID.
- ReadList Team BotsList all bots for a given team.
- ReadList Bot ConversationsList conversation history for a bot with pagination.
- ReadList Bot LeadsList captured leads for a bot with pagination and date filtering.
- ReadList QuestionsList all questions asked of a specific bot.
- ReadList Research JobsList all deep research jobs for a bot with pagination support.
- ReadList Bot SourcesRetrieves a paginated list of all sources for a specific bot within a team.
- ReadList Team MembersList all members of a team including their roles.
- ReadList TeamsList all teams.
- ReadList Bot WebhooksList all registered webhooks for a bot.
- ReadSemantic Search Bot ContentPerform semantic search on a bot's indexed content.
- WriteCapture Conversation LeadCapture lead information by updating conversation metadata and saving the lead. Approval by default
- WriteCreate BotCreate a new bot within a team. Approval by default
- WriteCreate Bot SourceCreate a new source for a bot. Approval by default
- WriteCreate WebhookCreate a new webhook subscription for a bot. Approval by default
- WriteDelete BotDelete a specific bot by its ID. Approval by default
- WriteDelete ConversationDelete a specific conversation by its ID. Approval by default
- WriteDelete LeadDelete a specific lead by ID. Approval by default
- WriteDelete QuestionDelete a specific question from history. Approval by default
- WriteDelete SourceDelete a specific source from a bot by its ID. Approval by default
- WriteDelete WebhookDelete a webhook (unsubscribe) by its ID. Approval by default
- WriteRate AnswerRate an answer from chat APIs as positive (1), neutral (0), or negative (-1). Approval by default
- WriteRefresh SourceRefresh a source to re-index its content. Approval by default
- WriteTest Escalated WebhookTrigger a test delivery of the conversation.escalated webhook. Approval by default
- WriteTest Lead WebhookTrigger a test lead webhook delivery. Approval by default
- WriteTest Research WebhookTrigger a deep research webhook delivery test. Approval by default
- WriteTrigger Rated Webhook TestTrigger a conversation.rated webhook delivery test for a specific bot. Approval by default
- WriteUpdate BotUpdate a bot's configuration settings such as name, description, model, temperature, and appearance. Approval by default
- WriteUpdate TeamUpdate specific fields for a team. Approval by default
- WriteUpdate WebhookUpdate a webhook's status, target URL, label, or expiration date. Approval by default
- WriteUpload File to Cloud StorageUpload a file to cloud storage via a presigned URL. Approval by default
One prompt, start to finish
What a governed DocsBot AI run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as capture conversation lead, create bot, create bot source, create webhook, and more. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to DocsBot AI — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
Adobe Marketing Agent MCPAdobe Experience Platform context, sandbox switches, and async task status
AffindaRead parsed documents, collections, and annotations — change them with approval
Agent MailGive the agent its own mailbox for reading threads and sending updates
AI/ML APIInspect assistants, threads, and runs — and change them as approved stepsPut DocsBot AI to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.