Debitura
for LuumenAI
Debitura helps creditors manage debt collection cases, coverage, payments, divisions, tasks, and webhooks through its Customer API.
Operate Debitura from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Debitura toolbox
11 tools: 9 read, 2 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadCheck Case EligibilityCheck whether Debitura covers a proposed debtor jurisdiction and amount, returning the matched partner and power-of-attorney status without creating a case.
- ReadGet Case ContextGet one case by Debitura ID, Debitura reference, or creditor reference.
- ReadGet Creditor StatusReturn the connected creditor profile together with debt-collection contract onboarding status and any signing URL.
- ReadList DivisionsList creditor divisions, optionally including archived divisions.
- ReadList PaymentsList payments across all creditor cases.
- ReadList TasksList the creditor's action-item work queue across cases.
- ReadPreview CasePreview collection eligibility, partner assignment, blocking signing actions, jurisdiction, and estimated pricing without creating a case.
- ReadSearch CasesSearch the creditor's collection cases by lifecycle status, case IDs, debtor IDs, division IDs, and supported sort order.
- ReadSearch CoverageFind Debitura collection coverage by exact jurisdiction ID or by filtering the canonical coverage catalog for a country and optional US state.
- WriteCreate DivisionCreate a creditor division with its company, address, and office contact profile. Approval by default
- WriteUpdate DivisionFully replace an existing creditor division's editable company, address, and office contact profile. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create division, update division — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Debitura — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Debitura to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.