Order human transcription, check balances, and pull finished transcripts
Connect CastingWords and your agent can see what transcription work is in flight without leaving the terminal. Check the prepay balance, look up service tiers and pricing, pull a finished transcript as text or rtf, and confirm which webhook URL is registered. Placing orders and changing webhooks are approved steps, previewed before they run.
9 tools: 4 read, 5 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Castingwords run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — cancel and refund audio file, order transcript, order upgrades, register webhook, and more — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Castingwords — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.