Canny
for LuumenAI
Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.
Keep Canny in sync with operational work. LuumenAI finds related issues, files follow-ups with the run linked, and updates status — every write previewed and approved first.
The Canny toolbox
25 tools: 12 read, 13 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadList BoardsList all boards.
- ReadList CategoriesList categories.
- ReadList CommentsRetrieves a paginated list of comments from Canny.
- ReadList CompaniesList companies associated with your Canny account.
- ReadList OpportunitiesList opportunities linked to posts.
- ReadList PostsList posts with various filters.
- ReadList TagsList tags.
- ReadList UsersList all end-users in your Canny workspace with pagination support.
- ReadList VotesRetrieve votes from Canny with optional filtering by board, post, or voter.
- ReadRetrieve BoardRetrieve details of a board by its ID.
- ReadRetrieve TagRetrieve details of a tag by its ID.
- ReadRetrieve UserRetrieve user details by Canny user ID, app user ID, or email.
- WriteAdd Post TagAdd a tag to a specific post. Approval by default
- WriteChange Post StatusChange a post's status. Approval by default
- WriteCreate Changelog EntryCreate and optionally publish a new changelog entry. Approval by default
- WriteCreate CommentCreate a new comment on a post. Approval by default
- WriteCreate or Update UserCreates a new user or updates an existing user in Canny. Approval by default
- WriteCreate PostCreate a new post (feature request or feedback) on a Canny board. Approval by default
- WriteCreate TagCreate a new tag. Approval by default
- WriteCreate VoteCreate a vote for a post. Approval by default
- WriteDelete CommentDelete a comment. Approval by default
- WriteDelete PostDelete a post. Approval by default
- WriteDelete UserDelete a user and their comments and votes. Approval by default
- WriteDelete VoteDelete a vote. Approval by default
- WriteUpdate PostUpdate post details. Approval by default
One prompt, start to finish
What a governed Canny run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add post tag, change post status, create changelog entry, create comment, and more — is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Canny — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Put Canny to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.