BotPenguin
for LuumenAI
Read BotPenguin contacts, segments, and templates, then import in bulk on approval
Connect BotPenguin with an API key and Luumen can answer questions about your messaging setup without you opening the console. Check which WhatsApp bots exist, what templates they carry and which dynamic fields those templates need, page through inbox contacts, and read segment filters and counts. When contacts need to go in, Luumen shows the import first and waits for your approval.
The BotPenguin toolbox
6 tools: 5 read, 1 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Template Dynamic FieldsReturn the dynamic key-value fields required by a BotPenguin WhatsApp template.
- ReadList Inbox ContactsReturn one page of BotPenguin inbox contacts filtered by whether the contact has interacted with a bot.
- ReadList SegmentsList the contact segments configured in the connected BotPenguin account, including each segment's filter definition and contact count.
- ReadList WhatsApp BotsList WhatsApp bots available to the connected BotPenguin account for use with plugin template tools.
- ReadList WhatsApp TemplatesList WhatsApp templates available to a BotPenguin bot.
- WriteImport ContactsImport contacts in bulk into BotPenguin. Approval by default
One prompt, start to finish
What a governed BotPenguin run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
This connection exposes write actions such as import contacts. For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user. Review the configured approval policy before enabling write access.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to BotPenguin — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
Adobe Marketing Agent MCPAdobe Experience Platform context, sandbox switches, and async task status
AffindaRead parsed documents, collections, and annotations — change them with approval
Agent MailGive the agent its own mailbox for reading threads and sending updates
AI/ML APIInspect assistants, threads, and runs — and change them as approved stepsPut BotPenguin to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.