Read bot, broadcast, and message data. Send or update after you approve.
Connect Botbaba and your chatbot traffic becomes something you can ask questions about. Look up a contact, check a broadcast, read message status and analytics, pull a flow or template. When a change is needed — sending a WhatsApp template, updating a contact, running a bot action — Luumen shows the call first and waits for your approval by default. Authentication is by API key.
42 tools: 24 read, 18 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Botbaba run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — cart creation shopify webhook, cart update shopify webhook, shopify checkout creation webhook receiver, checkout update shopify webhook, and more — is shown as a plan and requires approval by default, including the 6 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Botbaba — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.