---
title: "Webex integration for LuumenAI"
url: "https://www.luumen.ai/integrations/webex/"
entity: SoftwareIntegration
category: "Communication"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Webex integration for LuumenAI

Read Webex rooms and teams for context, then post and invite with approval

## What LuumenAI can do with Webex

LuumenAI connects to Webex with OAuth 2.0 and exposes 26 tools (14 read-only · 8 write · 4 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: OAuth 2.0
- Tools available: 26 tools (14 read-only · 8 write · 4 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Communication

## About Webex with LuumenAI

Connect Webex and Luumen can see the rooms, teams, and people your operations work already runs through. It reads room lists, memberships, and message history to find where an incident is being discussed and who is in the conversation. Posting a message, opening a room, or adding someone to a team is a previewed step you approve first.

## Example tools

Read-only (14 in total):

- `WEBEX_GET_TEAM_DETAILS` — Retrieve details for a specific team by teamId.
- `WEBEX_LIST_TEAMS` — Lists all teams the authenticated user belongs to.
- `WEBEX_LIST_WEBHOOKS` — Lists all webhooks registered for the authenticated user or organization.
- `WEBEX_MESSAGING_GET_MEMBERSHIP_DETAILS` — Retrieve details for a specific membership.
- `WEBEX_MESSAGING_GET_MESSAGE_DETAILS` — Retrieve details for a specific message.
- `WEBEX_MESSAGING_GET_TEAM_MEMBERSHIP_DETAILS` — Retrieve details for a specific team membership.
- `WEBEX_MESSAGING_LIST_MEMBERSHIPS` — List memberships in Webex rooms.
- `WEBEX_MESSAGING_LIST_MESSAGES` — List messages in a room.

Write and destructive (12 in total, subject to configured approval policy):

- `WEBEX_CREATE_TEAM` — Creates a new Webex team and automatically adds the authenticated user as a member.
- `WEBEX_MESSAGING_CREATE_MESSAGE` — Post a message to a Webex room or person.
- `WEBEX_MESSAGING_CREATE_ROOM` — Creates a new Webex room for team collaboration.
- `WEBEX_MESSAGING_CREATE_TEAM_MEMBERSHIP` — Add a person to a Webex team by personId or personEmail.
- `WEBEX_MESSAGING_DELETE_MEMBERSHIP` — Delete a Webex membership by its unique identifier.
- `WEBEX_MESSAGING_DELETE_MESSAGE` — Delete a Webex message by its unique identifier.
- `WEBEX_MESSAGING_DELETE_ROOM` — Deletes a Webex room by its ID.
- `WEBEX_UPDATE_MEMBERSHIP` — Updates a Webex room membership by ID to change moderator or monitor status.

## Frequently asked questions

### How does LuumenAI connect to Webex?

Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Webex on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Webex — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/webex/