---
title: "Waboxapp integration for LuumenAI"
url: "https://www.luumen.ai/integrations/waboxapp/"
entity: SoftwareIntegration
category: "Communication"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Waboxapp integration for LuumenAI

Read WhatsApp message and delivery events from Waboxapp in your terminal

## What LuumenAI can do with Waboxapp

LuumenAI connects to Waboxapp with an API token and exposes 2 tools (2 read-only). Every tool is read-only, so it can answer questions from Waboxapp but cannot change anything in it. Read actions still follow the configured access and approval policy.

## Key facts

- Authentication: API token
- Tools available: 2 tools (2 read-only)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Communication

## About Waboxapp with LuumenAI

Connect Waboxapp and Luumen can see the WhatsApp traffic flowing through your CRM. WABOXAPP_WEBHOOK_MESSAGE_EVENT handles incoming message events; WABOXAPP_WEBHOOK_ACK_EVENT handles delivery acknowledgments. Both are read-only, so answers come back immediately. Authentication is by API key.

## Example tools

Read-only (2 in total):

- `WABOXAPP_WEBHOOK_ACK_EVENT` — Process incoming message acknowledgment events.
- `WABOXAPP_WEBHOOK_MESSAGE_EVENT` — Receive real-time incoming WhatsApp message events via webhook.

## Frequently asked questions

### How does LuumenAI connect to Waboxapp?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Waboxapp on its own?

No. Every one of the 2 tools is read-only, so LuumenAI can answer questions from Waboxapp but cannot change anything in it. Read actions still follow the configured access and approval policy.

### Is there an audit trail?

Every call to Waboxapp is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/waboxapp/