---
title: "Synthflow AI integration for LuumenAI"
url: "https://www.luumen.ai/integrations/synthflow-ai/"
entity: SoftwareIntegration
category: "AI & automation"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Synthflow AI integration for LuumenAI

Read call transcripts and agent config, then change voice agents with approval

## What LuumenAI can do with Synthflow AI

LuumenAI connects to Synthflow AI with an API token and exposes 79 tools (32 read-only · 33 write · 14 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 79 tools (32 read-only · 33 write · 14 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: AI & automation

## About Synthflow AI with LuumenAI

Connect Synthflow AI and your voice agents stop being a separate console. Pull transcripts, assistant settings, knowledge bases, phone numbers, and simulation results into the terminal while you work. When something needs to change — a new action, an updated knowledge base, a contact attached to a memory store — Luumen shows the call first and waits for your approval.

## Example tools

Read-only (32 in total):

- `SYNTHFLOW_AI_EXPORT_ANALYTICS` — Export analytics data for calls within a specified date range.
- `SYNTHFLOW_AI_GET_ACTION` — Retrieve metadata about a specific action by its ID.
- `SYNTHFLOW_AI_GET_ASSISTANT` — Retrieve details of a specific AI assistant.
- `SYNTHFLOW_AI_GET_CALL` — Retrieve the transcript and detailed metadata for a specific phone call.
- `SYNTHFLOW_AI_GET_CONTACT` — Retrieve details of a specific contact by its ID.
- `SYNTHFLOW_AI_GET_KNOWLEDGE_BASE` — Retrieve details of a specific knowledge base by its ID.
- `SYNTHFLOW_AI_GET_MEMORY_STORE` — Retrieve details of a specific memory store by its ID.
- `SYNTHFLOW_AI_GET_MEMORY_STORE_CONTACT_DATA` — Retrieve memory data for a specific contact in a memory store.

Write and destructive (47 in total, subject to configured approval policy):

- `SYNTHFLOW_AI_ADD_KB_SOURCE_DOCUMENT` — Add a document to a knowledge base source.
- `SYNTHFLOW_AI_ATTACH_ACTIONS_TO_AGENT` — Attach one or more actions to an agent.
- `SYNTHFLOW_AI_ATTACH_CONTACT_TO_MEMORY_STORE` — Attach a contact to a memory store.
- `SYNTHFLOW_AI_ATTACH_KNOWLEDGE_BASE_TO_AGENT` — Attach a knowledge base to an agent.
- `SYNTHFLOW_AI_ATTACH_MEMORY_STORE_TO_AGENT` — Attach a memory store to an agent.
- `SYNTHFLOW_AI_CREATE_ACTION` — Create a new action in Synthflow AI.
- `SYNTHFLOW_AI_CREATE_ASSISTANT` — Create a new assistant.
- `SYNTHFLOW_AI_CREATE_CONTACT` — Create a new contact in Synthflow AI.

## Frequently asked questions

### How does LuumenAI connect to Synthflow AI?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Synthflow AI on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Synthflow AI — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/synthflow-ai/