---
title: "Segmetrics integration for LuumenAI"
url: "https://www.luumen.ai/integrations/segmetrics/"
entity: SoftwareIntegration
category: "Databases & data platforms"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Segmetrics integration for LuumenAI

Create products and keep contacts current in SegMetrics, as approved steps

## What LuumenAI can do with Segmetrics

LuumenAI connects to Segmetrics with an API token and exposes 3 tools (2 write · 1 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 3 tools (2 write · 1 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Databases & data platforms

## About Segmetrics with LuumenAI

Keep SegMetrics current without leaving the terminal. Use SEGMETRICS_CREATE_PRODUCT to add a product, SEGMETRICS_V1_ADD_OR_UPDATE_CONTACT to add or correct a contact record, and SEGMETRICS_DELETE_CONTACT to remove one permanently. Changes are previewed and, by default, wait for your approval before they run. Luumen connects with an API key.

## Example tools

Write and destructive (3 in total, subject to configured approval policy):

- `SEGMETRICS_CREATE_PRODUCT` — Create a new product in SegMetrics.
- `SEGMETRICS_DELETE_CONTACT` — Permanently delete a specific contact by ID or email from SegMetrics.
- `SEGMETRICS_V1_ADD_OR_UPDATE_CONTACT` — Add or update a contact in SegMetrics.

## Frequently asked questions

### How does LuumenAI connect to Segmetrics?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Segmetrics on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Segmetrics — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/segmetrics/