---
title: "Route4me integration for LuumenAI"
url: "https://www.luumen.ai/integrations/route4me/"
entity: SoftwareIntegration
category: "Project management"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Route4me integration for LuumenAI

Read routes and address books, then create optimizations as approved steps

## What LuumenAI can do with Route4me

LuumenAI connects to Route4me with an API token and exposes 97 tools (51 read-only · 34 write · 12 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 97 tools (51 read-only · 34 write · 12 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Project management

## About Route4me with LuumenAI

Connect Route4Me and Luumen can read your address book, geocode stops, pull route destinations, and check avoidance zones without leaving the terminal. When a change is needed — a new optimization, an added address, a route note — Luumen shows the plan first and asks before it writes. Authentication is by API key.

## Example tools

Read-only (51 in total):

- `ROUTE4ME_DISPLAY_DATATABLE_CONFIG` — Retrieve datatable configuration for vehicle capacity profiles.
- `ROUTE4ME_FIND_ADDRESS` — Retrieve detailed information about a specific address from the Route4Me address book.
- `ROUTE4ME_GEOCODE_ADDRESS` — Geocode an address and obtain its coordinates.
- `ROUTE4ME_GEOCODE_ADDRESS_BODY` — Geocode an address by sending a body payload with the address and options.
- `ROUTE4ME_GEOCODE_ADDRESSES` — Geocode multiple addresses in a single request.
- `ROUTE4ME_GEOCODE_ADDRESS_FORWARD` — Convert an address to geographic coordinates using forward geocoding.
- `ROUTE4ME_GET_ACTIVITY` — Retrieve activities from the Route4Me activity feed with optional filtering and pagination.
- `ROUTE4ME_GET_ADDRESS` — Get address/destination information from a route.

Write and destructive (46 in total, subject to configured approval policy):

- `ROUTE4ME_ADD_ORDER_CUSTOM_FIELD` — Add a new custom field definition for orders.
- `ROUTE4ME_ADD_ROUTE_NOTE` — Add a note to a route or address destination.
- `ROUTE4ME_CREATE_ADDRESS` — Add a new address to the address book.
- `ROUTE4ME_CREATE_AVOIDANCE_ZONE` — Create an avoidance zone with circular, rectangular, or polygon shape.
- `ROUTE4ME_CREATE_LOCATION_TYPE` — Create a new location type in the address book.
- `ROUTE4ME_CREATE_MASTER_ROUTE` — Create a new master route in Route4Me.
- `ROUTE4ME_CREATE_NOTE` — Create a new custom note type in Route4me.
- `ROUTE4ME_CREATE_OPTIMIZATION` — Create a new route optimization in Route4Me.

## Frequently asked questions

### How does LuumenAI connect to Route4me?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Route4me on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Route4me — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/route4me/