---
title: "Rootly integration for LuumenAI"
url: "https://www.luumen.ai/integrations/rootly/"
entity: SoftwareIntegration
category: "Incident response"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Rootly integration for LuumenAI

Read Rootly incidents and action items, then update an incident after you approve it.

## What LuumenAI can do with Rootly

LuumenAI connects to Rootly with an API token and exposes 6 tools (3 read-only · 1 write · 2 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 6 tools (3 read-only · 1 write · 2 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Incident response

## About Rootly with LuumenAI

Connect Rootly and your agent can pull the full picture of an incident without leaving the terminal: severity, timeline fields, and the action items left behind after the call ends. When something needs to change — a severity bump, a summary correction — the agent drafts the update, shows you the fields, and waits for your approval before writing to Rootly.

## Example tools

Read-only (3 in total):

- `ROOTLY_GET_ACTION_ITEM` — Retrieves detailed information about a specific action item by its ID from Rootly.
- `ROOTLY_GET_INCIDENT` — Retrieve full details for a single Rootly incident by ID.
- `ROOTLY_LIST_ACTION_ITEMS` — This tool retrieves a list of all action items for an organization in Rootly.

Write and destructive (3 in total, subject to configured approval policy):

- `ROOTLY_DELETE_ACTION_ITEM` — This tool allows for the deletion of a specific action item in Rootly.
- `ROOTLY_DELETE_INCIDENT` — Delete an incident in Rootly by ID.
- `ROOTLY_UPDATE_INCIDENT` — Update fields on an existing Rootly incident by ID.

## Frequently asked questions

### How does LuumenAI connect to Rootly?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Rootly on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Rootly — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/rootly/