---
title: "Quo integration for LuumenAI"
url: "https://www.luumen.ai/integrations/quo/"
entity: SoftwareIntegration
category: "Communication"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Quo integration for LuumenAI

Read call and message history in Quo, then send or file follow-ups on approval

## What LuumenAI can do with Quo

LuumenAI connects to Quo with an API token and exposes 36 tools (20 read-only · 11 write · 5 destructive). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: API token
- Tools available: 36 tools (20 read-only · 11 write · 5 destructive)
- Plan: available on all plans
- Category: Communication

## About Quo with LuumenAI

Connect Quo and your on-call work gets the phone side of the story. Luumen reads calls, voicemails, transcripts, messages, contacts, and tasks to answer questions right away. When something has to change — a text to a vendor, a task assigned, a conversation marked done — it shows the exact action first and waits for your approval. Authentication is by API key.

## Example tools

Read-only (20 in total):

- `QUO_GET_CALL` — Get one call and its routing, participants, status, and timing details by ID.
- `QUO_GET_CALL_VOICEMAIL` — Get voicemail processing status, transcript, duration, and recording URL for a Quo call.
- `QUO_GET_CONTACT` — Get one contact with default and custom fields by Quo contact ID.
- `QUO_GET_MESSAGE` — Get one message by Quo message ID, including its content, related IDs, participants, delivery status, and timestamps.
- `QUO_GET_PHONE_NUMBER` — Get one Quo phone number and its assignments and restrictions by ID.
- `QUO_GET_TASK` — Get one task and its current links, assignee, due date, and completion state.
- `QUO_GET_USER` — Get one workspace user by Quo user ID.
- `QUO_GET_WEBHOOK` — Get one unified Quo webhook by its numeric ID.

Write and destructive (16 in total, approval required by default):

- `QUO_CREATE_CONTACT` — Create a Quo contact with standard fields, optional custom fields, and external source metadata.
- `QUO_CREATE_TASK` — Create a task linked to exactly one phone number, conversation, or activity.
- `QUO_CREATE_WEBHOOK` — Create one unified webhook subscription for selected Quo events and return its signing secret, which must be stored securely.
- `QUO_DELETE_CONTACT` — Permanently delete one Quo contact by ID.
- `QUO_DELETE_TASK` — Permanently delete one Quo task by ID.
- `QUO_DELETE_WEBHOOK` — Permanently delete one unified Quo webhook and revoke its signing secret.
- `QUO_SEND_MESSAGE` — Send an irreversible text message from a Quo number to one or more recipients.
- `QUO_SEND_MESSAGE_AND_MARK_CONVERSATION_DONE` — Send an irreversible text message from a Quo number and move the resulting inbox conversation to Done.

## Frequently asked questions

### How does LuumenAI connect to Quo?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Quo on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default, including the 5 actions classified as destructive. Administrators configure that per tool.

### Is there an audit trail?

Every call to Quo — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/quo/