---
title: "Plivo integration for LuumenAI"
url: "https://www.luumen.ai/integrations/plivo/"
entity: SoftwareIntegration
category: "Communication"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Plivo integration for LuumenAI

Read Plivo call, message, number, and spend history during an incident

## What LuumenAI can do with Plivo

LuumenAI connects to Plivo with an API token and exposes 6 tools (6 read-only). Every tool is read-only, so it can answer questions from Plivo but cannot change anything in it.

## Key facts

- Authentication: API token
- Tools available: 6 tools (6 read-only)
- Plan: available on all plans
- Category: Communication

## About Plivo with LuumenAI

When alerts stop reaching people, you need to know whether Plivo delivered them. Ask about a single message with PLIVO_GET_MESSAGE, or page through history with PLIVO_LIST_MESSAGES and PLIVO_LIST_CALLS. Check owned numbers, account standing, and spend by day or month without leaving the terminal. Connect with an API key. This integration is read-only.

## Example tools

Read-only (6 in total):

- `PLIVO_GET_ACCOUNT_DETAILS` — Return billing, credit, timezone, and account-type details for the connected Plivo account.
- `PLIVO_GET_MESSAGE` — Retrieve one existing Plivo message by its message UUID, including delivery, routing, timing, error, and billing details when available.
- `PLIVO_GET_USAGE_SUMMARY` — Return one page of Plivo spend and usage grouped by hour, day, month, or year for a required date range, with optional usage filters.
- `PLIVO_LIST_CALLS` — Return one page of Plivo call history, optionally filtered by time, direction, status, participants, hangup details, parent call, or subaccount.
- `PLIVO_LIST_MESSAGES` — Return one page of inbound and outbound Plivo message history, optionally filtered by time, direction, state, sender, recipient, type, or subaccount.
- `PLIVO_LIST_OWNED_NUMBERS` — Return one page of phone numbers currently owned by the connected Plivo account, optionally filtered by prefix, type, service, alias, or subaccount.

## Frequently asked questions

### How does LuumenAI connect to Plivo?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Plivo on its own?

No. Every one of the 6 tools is read-only, so LuumenAI can answer questions from Plivo but cannot change anything in it.

### Is there an audit trail?

Every call to Plivo is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/plivo/