---
title: "Mattermost integration for LuumenAI"
url: "https://www.luumen.ai/integrations/mattermost/"
entity: SoftwareIntegration
category: "Communication"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Mattermost integration for LuumenAI

Read Mattermost threads for context; post updates and approvals back.

## What LuumenAI can do with Mattermost

LuumenAI connects to Mattermost with OAuth 2.0 and exposes 15 tools (8 read-only · 7 write). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: OAuth 2.0
- Tools available: 15 tools (8 read-only · 7 write)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Communication

## About Mattermost with LuumenAI

Meet the team where the conversation already is. LuumenAI reads the relevant Mattermost threads for context, posts summaries and status updates on request, and can route held actions to an approver as a message.

## Example tools

Read-only (8 in total):

- `Read channel or thread` — Pull the discussion around an incident into context.
- `Search messages` — Find prior mentions of a host, error, or change.
- `List channels` — Channels or rooms you can read.
- `Get thread` — A whole thread with replies and reactions.
- `Search files` — Files shared in a channel or thread.
- `Get user profile` — Who someone is and their timezone.
- `List pinned messages` — Pinned items in a channel.
- `Get channel members` — Who is in a channel.

Write and destructive (7 in total, subject to configured approval policy):

- `Post message` — Send a summary or status update where the team already is.
- `Request approval in channel` — Route a held action to an approver as a message.
- `Reply in thread` — Answer inside the existing thread.
- `Pin message` — Pin a summary for the channel.
- `Create channel` — Open an incident channel.
- `Invite to channel` — Bring the right people in.
- `Set channel topic` — Update the topic with current status.

## Frequently asked questions

### How does LuumenAI connect to Mattermost?

Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Mattermost on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Mattermost — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/mattermost/