---
title: "Loops.so integration for LuumenAI"
url: "https://www.luumen.ai/integrations/loops-so/"
entity: SoftwareIntegration
category: "Communication"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Loops.so integration for LuumenAI

Read your Loops audience and lists, then change contacts as approved steps.

## What LuumenAI can do with Loops.so

LuumenAI connects to Loops.so with an API token and exposes 11 tools (6 read-only · 4 write · 1 destructive). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: API token
- Tools available: 11 tools (6 read-only · 4 write · 1 destructive)
- Plan: available on all plans
- Category: Communication

## About Loops.so with LuumenAI

Connect Loops with an API key and Luumen can look up contacts, read your contact properties, list mailing lists, and see which transactional emails are published. When something needs to change — a contact added, a property updated, an event sent to trigger a send — Luumen shows the exact call first and waits for your approval.

## Example tools

Read-only (6 in total):

- `LOOPS_SO_FIND_CONTACT` — Search for a contact by email or userId.
- `LOOPS_SO_GET_CONTACT_PROPERTIES` — Retrieve a list of your account's contact properties from Loops.so.
- `LOOPS_SO_GET_DEDICATED_SENDING_IPS` — Retrieve a list of Loops' dedicated sending IP addresses.
- `LOOPS_SO_GET_MAILING_LISTS` — Retrieve all mailing lists associated with your Loops account.
- `LOOPS_SO_LIST_TRANSACTIONAL_EMAILS` — Retrieve a list of published transactional emails.
- `LOOPS_SO_TEST_API_KEY` — Test API key validity and retrieve team information.

Write and destructive (5 in total, approval required by default):

- `LOOPS_SO_CREATE_CONTACT` — Add a new contact to your Loops audience.
- `LOOPS_SO_CREATE_CONTACT_PROPERTY` — Add a custom contact property to your Loops team.
- `LOOPS_SO_DELETE_CONTACT` — Delete a contact by email address or user ID.
- `LOOPS_SO_SEND_EVENT` — Send events to trigger emails in Loops.
- `LOOPS_SO_UPDATE_CONTACT` — Update an existing contact by email or userId.

## Frequently asked questions

### How does LuumenAI connect to Loops.so?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Loops.so on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool.

### Is there an audit trail?

Every call to Loops.so — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/loops-so/