---
title: "ITM Platform integration for LuumenAI"
url: "https://www.luumen.ai/integrations/itm-platform/"
entity: SoftwareIntegration
category: "Project management"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# ITM Platform integration for LuumenAI

Read project, task, and portfolio data, then file the change for approval

## What LuumenAI can do with ITM Platform

LuumenAI connects to ITM Platform with an API token and exposes 10 tools (6 read-only · 4 write). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 10 tools (6 read-only · 4 write)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Project management

## About ITM Platform with LuumenAI

Connect ITM Platform and Luumen can answer questions about your portfolio from the terminal: which projects are slipping, what tasks sit on a given team, what the DataMart says about service spend. Reads come back right away. Creating a project or editing a task is prepared first, shown to you in full, and sent only once you approve. Authentication is by API key.

## Example tools

Read-only (6 in total):

- `ITM_PLATFORM_AGGREGATE_DATAMART_COMPONENTS` — Run a bounded read-only DataMart aggregation over project and service records for portfolio analytics.
- `ITM_PLATFORM_GET_PROJECT` — Return the full current details of one project by its ITM Platform project ID.
- `ITM_PLATFORM_LIST_REFERENCE_DATA` — List account-defined project or task statuses, priorities, or types needed to form valid project and task mutations.
- `ITM_PLATFORM_SEARCH_DATAMART_COMPONENTS` — Search the read-only DataMart for project or service analytics records and return one offset-paginated page.
- `ITM_PLATFORM_SEARCH_PROJECTS` — Search projects by account-specific filters and return one page of project summaries with a continuation cursor.
- `ITM_PLATFORM_SEARCH_TASKS` — Search tasks across accessible projects and return one page of task summaries with a continuation cursor.

Write and destructive (4 in total, subject to configured approval policy):

- `ITM_PLATFORM_CREATE_PROJECT` — Create an ITM Platform project with its schedule and optional account-specific classification IDs.
- `ITM_PLATFORM_CREATE_TASK` — Create a task in an ITM Platform project using account-defined type, priority, and status names.
- `ITM_PLATFORM_UPDATE_PROJECT` — Update selected fields of an existing ITM Platform project and return the provider result.
- `ITM_PLATFORM_UPDATE_TASK` — Update selected descriptive, scheduling, hierarchy, or custom fields on an existing ITM Platform project task.

## Frequently asked questions

### How does LuumenAI connect to ITM Platform?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in ITM Platform on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to ITM Platform — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/itm-platform/