---
title: "Insighto.ai integration for LuumenAI"
url: "https://www.luumen.ai/integrations/insighto-ai/"
entity: SoftwareIntegration
category: "AI & automation"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Insighto.ai integration for LuumenAI

Read assistants, contacts, and conversations. Change them as approved steps.

## What LuumenAI can do with Insighto.ai

LuumenAI connects to Insighto.ai with an API token and exposes 65 tools (31 read-only · 20 write · 14 destructive). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: API token
- Tools available: 65 tools (31 read-only · 20 write · 14 destructive)
- Plan: available on all plans
- Category: AI & automation

## About Insighto.ai with LuumenAI

Connect Insighto.ai and your agent can see how your chatbots and voice agents are set up: assistants, linked data sources, intents, forms, contacts, and conversation history. Reads answer right away. Changes like adding an intent, creating a form, or deleting contacts are previewed and sent for approval first.

## Example tools

Read-only (31 in total):

- `INSIGHTO_AI_GET_AGENCY_BILLING_PLAN` — Retrieve details of a specific agency billing plan by ID.
- `INSIGHTO_AI_GET_AGENCY_BRANDING_BY_ID` — Retrieve branding configuration for a specific agency by agency ID.
- `INSIGHTO_AI_GET_AGENT_LIST` — Fetch a paginated list of agents.
- `INSIGHTO_AI_GET_ASSISTANT_BY_ID` — Retrieve details of a specific assistant by assistant ID.
- `INSIGHTO_AI_GET_CAPTURED_FORM_BY_FORM_ID` — Retrieve captured form submissions by form ID.
- `INSIGHTO_AI_GET_CONTACT_BY_ID` — Retrieve details of a specific contact by contact ID.
- `INSIGHTO_AI_GET_DATASOURCE_BY_ID` — Retrieve details of a specific datasource by datasource ID.
- `INSIGHTO_AI_GET_INTENT_BY_ID` — Retrieve details of a specific intent by its ID.

Write and destructive (34 in total, approval required by default):

- `INSIGHTO_AI_ADD_INTENT_TO_ASSISTANT` — Add an intent to an assistant in Insighto.ai.
- `INSIGHTO_AI_CREATE_AGENCY` — Create a new agency in Insighto.ai.
- `INSIGHTO_AI_CREATE_CONTACT_CUSTOM_FIELD` — Create a new contact custom field in Insighto.ai.
- `INSIGHTO_AI_CREATE_FORM` — Create a new form in Insighto.ai.
- `INSIGHTO_AI_CREATE_INTENT` — Create a new intent in Insighto.ai.
- `INSIGHTO_AI_CREATE_PROMPT` — Create a new prompt in Insighto.ai.
- `INSIGHTO_AI_CREATE_PROVIDER` — Creates a new AI provider configuration (e.g., OpenAI, ElevenLabs, Azure Speech, Cartesia, PlayHT) for use in voice and text-to-speech workflows.
- `INSIGHTO_AI_CREATE_TAG` — Create a new tag in Insighto.ai.

## Frequently asked questions

### How does LuumenAI connect to Insighto.ai?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Insighto.ai on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default, including the 14 actions classified as destructive. Administrators configure that per tool.

### Is there an audit trail?

Every call to Insighto.ai — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/insighto-ai/