---
title: "Gong integration for LuumenAI"
url: "https://www.luumen.ai/integrations/gong/"
entity: SoftwareIntegration
category: "Databases & data platforms"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Gong integration for LuumenAI

Read call data and permission profiles in Gong, and make changes with approval.

## What LuumenAI can do with Gong

LuumenAI connects to Gong with Basic auth and exposes 57 tools (37 read-only · 14 write · 6 destructive). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: Basic auth
- Tools available: 57 tools (37 read-only · 14 write · 6 destructive)
- Plan: available on all plans
- Category: Databases & data platforms

## About Gong with LuumenAI

Connect Gong and your team can pull call metadata, transcripts, activity statistics, and permission profiles straight into the terminal, without opening the web app. Changes — new permission profiles, added call media, data erasure requests — are previewed first and go through an approval step before they run.

## Example tools

Read-only (37 in total):

- `GONG_AGGREGATE_ACTIVITY_BY_PERIOD_VIA_API` — Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.
- `GONG_AGGREGATE_USER_ACTIVITY_STATISTICS` — Lists the activity of multiple users within the Gong system during a defined period.
- `GONG_CREATE_ACTIVITY_SCORECARDS_REPORT` — Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific…
- `GONG_DATA_PRIVACY_FOR_PHONE_NUMBER` — Shows the elements in the Gong system that reference the given phone number.
- `GONG_FETCH_ALL_PERMISSION_PROFILES` — Returns a list of all permission profiles.
- `GONG_GET_CALL_BY_ID` — Fetch specific call metadata by call ID.
- `GONG_GET_CALL_TRANSCRIPT` — Retrieve call transcripts from Gong.
- `GONG_GET_CRM_INTEGRATION_DETAILS` — Retrieves details of generic CRM integrations registered with Gong.

Write and destructive (20 in total, approval required by default):

- `GONG_ADD_CALL_MEDIA_V2_CALLS_ID_MEDIA` — Adds a call media, recorded by a telephony system (PBX) or other media recording facility.
- `GONG_ADD_NEW_CALL_V2_CALLS` — When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file.
- `GONG_ASSIGN_PROSPECTS_TO_FLOW` — Use this endpoint to assign a number of prospects to a flow.
- `GONG_CREATE_A_NEW_GONG_MEETING_V2_MEETINGS` — When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:meetings:user:create'.
- `GONG_CREATE_PERMISSION_PROFILE_V2_PERMISSION_PROFILE` — Create a permission profile in a given workspace.
- `GONG_DELETE_A_GENERIC_CRM_INTEGRATION_V2_CRM_INTEGRATIONS` — Deletes an existing generic CRM integration from the Gong platform.
- `GONG_DELETE_MEETING` — Deletes a Gong meeting created via the Meetings API (Beta).
- `GONG_DELETE_USERS_FROM_CALL_ACCESS_LIST` — Remove individual user access from calls.

## Frequently asked questions

### How does LuumenAI connect to Gong?

Authorize once with Basic auth. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Gong on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default, including the 6 actions classified as destructive. Administrators configure that per tool.

### Is there an audit trail?

Every call to Gong — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/gong/