---
title: "Fidel API integration for LuumenAI"
url: "https://www.luumen.ai/integrations/fidel-api/"
entity: SoftwareIntegration
category: "Source control & CI/CD"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Fidel API integration for LuumenAI

Read Fidel API programs, offers, and cards, then make changes as approved steps

## What LuumenAI can do with Fidel API

LuumenAI connects to Fidel API with an API token and exposes 39 tools (22 read-only · 13 write · 4 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 39 tools (22 read-only · 13 write · 4 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: Source control & CI/CD

## About Fidel API with LuumenAI

Connect Fidel API and Luumen can answer questions about your card-linking setup without you opening the dashboard: which programs exist, which locations sit under a brand, which cards activated an offer, what a given transaction looked like. Changes — new offers, locations, webhooks, MID requests — are previewed and sent for approval first. Luumen authenticates with an API key.

## Example tools

Read-only (22 in total):

- `FIDEL_API_GET_BRAND` — Retrieve information about a specific brand.
- `FIDEL_API_GET_LOCATION` — Retrieve details of a specific location by its ID.
- `FIDEL_API_GET_MID` — Retrieve details of a specific MID (Merchant ID).
- `FIDEL_API_GET_MID_REQUEST` — Retrieve details of a specific MID request.
- `FIDEL_API_GET_OFFER` — Retrieves detailed information about a specific offer by its unique ID.
- `FIDEL_API_GET_PROGRAM` — Retrieve details of a specific program.
- `FIDEL_API_GET_TRANSACTION` — Retrieve details of a specific transaction by its ID.
- `FIDEL_API_GET_WEBHOOK` — Retrieve details of a specific webhook by its unique identifier.

Write and destructive (17 in total, subject to configured approval policy):

- `FIDEL_API_CREATE_BRAND` — Create a new brand in Fidel API.
- `FIDEL_API_CREATE_BRAND_WEBHOOK` — Create a webhook at the brand level for receiving real-time event notifications.
- `FIDEL_API_CREATE_LOCATION` — Create a new location for a program in Fidel API.
- `FIDEL_API_CREATE_MID_REQUEST` — Create a new MID (Merchant ID) request for a specific program and location.
- `FIDEL_API_CREATE_OFFER` — Create a new offer in Fidel API.
- `FIDEL_API_CREATE_PROGRAM` — Creates a new card-linked loyalty program in Fidel.
- `FIDEL_API_CREATE_PROGRAM_WEBHOOK` — Register a new webhook for program-related events.
- `FIDEL_API_DELETE_LOCATION` — Delete a location by its ID.

## Frequently asked questions

### How does LuumenAI connect to Fidel API?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Fidel API on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Fidel API — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/fidel-api/