---
title: "Faceup integration for LuumenAI"
url: "https://www.luumen.ai/integrations/faceup/"
entity: SoftwareIntegration
category: "ITSM & ticketing"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Faceup integration for LuumenAI

Query FaceUp reporting statistics from the terminal, without leaving your session

## What LuumenAI can do with Faceup

LuumenAI connects to Faceup with an API token and exposes 1 tools (1 read-only). Every tool is read-only, so it can answer questions from Faceup but cannot change anything in it. Read actions still follow the configured access and approval policy.

## Key facts

- Authentication: API token
- Tools available: 1 tools (1 read-only)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: ITSM & ticketing

## About Faceup with LuumenAI

Ask about your FaceUp anonymous reporting program and get an answer in the terminal. FACEUP_GRAPHQL_STATISTICS_QUERY runs GraphQL against the statistics endpoint, so you can pull report volumes and trends for a review or a compliance question. Read-only, authenticated with an API key. Nothing in FaceUp changes.

## Example tools

Read-only (1 in total):

- `FACEUP_GRAPHQL_STATISTICS_QUERY` — Execute GraphQL queries against the FaceUp statistics endpoint.

## Frequently asked questions

### How does LuumenAI connect to Faceup?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Faceup on its own?

No. Every one of the 1 tools is read-only, so LuumenAI can answer questions from Faceup but cannot change anything in it. Read actions still follow the configured access and approval policy.

### Is there an audit trail?

Every call to Faceup is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/faceup/