---
title: "Canny integration for LuumenAI"
url: "https://www.luumen.ai/integrations/canny/"
entity: SoftwareIntegration
category: "Project management"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Canny integration for LuumenAI

Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.

## What LuumenAI can do with Canny

LuumenAI connects to Canny with an API token and exposes 25 tools (12 read-only · 9 write · 4 destructive). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: API token
- Tools available: 25 tools (12 read-only · 9 write · 4 destructive)
- Plan: available on all plans
- Category: Project management

## About Canny with LuumenAI

Keep Canny in sync with operational work. LuumenAI finds related issues, files follow-ups with the run linked, and updates status — every write previewed and approved first.

## Example tools

Read-only (12 in total):

- `CANNY_LIST_BOARDS` — List all boards.
- `CANNY_LIST_CATEGORIES` — List categories.
- `CANNY_LIST_COMMENTS` — Retrieves a paginated list of comments from Canny.
- `CANNY_LIST_COMPANIES` — List companies associated with your Canny account.
- `CANNY_LIST_OPPORTUNITIES` — List opportunities linked to posts.
- `CANNY_LIST_POSTS` — List posts with various filters.
- `CANNY_LIST_TAGS` — List tags.
- `CANNY_LIST_USERS` — List all end-users in your Canny workspace with pagination support.

Write and destructive (13 in total, approval required by default):

- `CANNY_ADD_POST_TAG` — Add a tag to a specific post.
- `CANNY_CHANGE_POST_STATUS` — Change a post's status.
- `CANNY_CREATE_CHANGELOG_ENTRY` — Create and optionally publish a new changelog entry.
- `CANNY_CREATE_COMMENT` — Create a new comment on a post.
- `CANNY_CREATE_OR_UPDATE_USER` — Creates a new user or updates an existing user in Canny.
- `CANNY_CREATE_POST` — Create a new post (feature request or feedback) on a Canny board.
- `CANNY_CREATE_TAG` — Create a new tag.
- `CANNY_CREATE_VOTE` — Create a vote for a post.

## Frequently asked questions

### How does LuumenAI connect to Canny?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Canny on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool.

### Is there an audit trail?

Every call to Canny — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/canny/