---
title: "Bolna integration for LuumenAI"
url: "https://www.luumen.ai/integrations/bolna/"
entity: SoftwareIntegration
category: "AI & automation"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Bolna integration for LuumenAI

Read your Bolna voice agents and call history, then place calls as approved steps

## What LuumenAI can do with Bolna

LuumenAI connects to Bolna with an API token and exposes 33 tools (16 read-only · 11 write · 6 destructive). For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

## Key facts

- Authentication: API token
- Tools available: 33 tools (16 read-only · 11 write · 6 destructive)
- Deployment: scoped as part of your Pilot, Platform, or Managed rollout
- Category: AI & automation

## About Bolna with LuumenAI

Connect Bolna and Luumen can read your voice agent configurations, phone numbers, voices, providers, knowledgebases, and past call executions with transcripts and costs. Ask what an agent is set up to do or why a call ended the way it did, and get an answer from the account itself. Changes — creating agents, uploading batches, placing outbound calls — are previewed before they run.

## Example tools

Read-only (16 in total):

- `BOLNA_FETCH_ALL_BATCHES_BY_AGENT_ID` — Retrieve all batches associated with a specific Bolna Voice AI agent.
- `BOLNA_GET_ALL_AGENTS` — Retrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name, type, status) - Task…
- `BOLNA_GET_EXECUTION_BY_ID` — Retrieve detailed information about a specific phone call execution by its ID.
- `BOLNA_GET_KNOWLEDGEBASE` — Retrieve details of a specific knowledgebase by its ID.
- `BOLNA_GET_USER_INFO` — Retrieve information about the authenticated user.
- `BOLNA_LIST_AGENTS_PAGINATED` — Retrieve a paginated list of all agents in your Bolna account.
- `BOLNA_LIST_KNOWLEDGEBASES` — Retrieve all knowledgebases from your Bolna account.
- `BOLNA_LIST_PHONE_NUMBERS` — List all phone numbers associated with your Bolna account.

Write and destructive (17 in total, subject to configured approval policy):

- `BOLNA_ADD_PROVIDER` — Add a new telephony or voice service provider to your Bolna account.
- `BOLNA_COPY_AGENT` — Create a duplicate copy of an existing Bolna voice AI agent.
- `BOLNA_CREATE_AGENT` — Create a new Bolna Voice AI agent using the v2 API.
- `BOLNA_CREATE_BATCH` — Create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id.
- `BOLNA_CREATE_KNOWLEDGEBASE` — Create a new knowledgebase for Voice AI agents to reference during conversations.
- `BOLNA_CREATE_TEMPLATE_AGENT` — Create a new Bolna Voice AI agent from a template.
- `BOLNA_DELETE_AGENT_BY_ID` — Permanently delete a Voice AI agent and all associated data including batches, executions, and configurations
- `BOLNA_DELETE_BATCH_BY_ID` — Permanently delete a batch campaign by its ID, removing it from the system.

## Frequently asked questions

### How does LuumenAI connect to Bolna?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Bolna on its own?

For connected tools, admins configure which actions may run automatically and which require approval, within the access granted to the user.

### Is there an audit trail?

Every call to Bolna — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/bolna/