---
title: "Blameless integration for LuumenAI"
url: "https://www.luumen.ai/integrations/blameless/"
entity: SoftwareIntegration
category: "Incident response"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Blameless integration for LuumenAI

On-call, escalation, and timelines from Blameless beside the fix.

## What LuumenAI can do with Blameless

LuumenAI connects to Blameless with OAuth 2.0 and exposes 16 tools (8 read-only · 8 write). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: OAuth 2.0
- Tools available: 16 tools (8 read-only · 8 write)
- Plan: available on all plans
- Category: Incident response

## About Blameless with LuumenAI

Keep Blameless in step with the fix. LuumenAI sees open incidents and who is on call, escalates with context attached, and keeps the timeline updated as governed actions run — so the record matches what actually happened.

## Example tools

Read-only (8 in total):

- `List open incidents` — Current incidents with severity, responders, and timelines.
- `Who is on call` — Resolve the schedule for a service before you page anyone.
- `Get incident timeline` — Every event on an incident, in order.
- `List services` — Services and their current status.
- `Get escalation policy` — Who gets paged, in what order.
- `List schedules` — On-call rotations and overrides.
- `Get responder status` — Who has acknowledged and who has not.
- `Search past incidents` — Similar incidents and how they were resolved.

Write and destructive (8 in total, approval required by default):

- `Acknowledge incident` — Take ownership of an incident from the session.
- `Page a responder` — Escalate to a person or team with the context attached.
- `Post timeline note` — Append findings and actions to the incident timeline.
- `Resolve incident` — Close an incident with the summary attached.
- `Reassign incident` — Hand off to another responder or team.
- `Add responder` — Pull another person into the incident.
- `Create maintenance window` — Suppress paging for planned work.
- `Override on-call` — Swap the on-call for a bounded period.

## Frequently asked questions

### How does LuumenAI connect to Blameless?

Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Blameless on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default. Administrators configure that per tool.

### Is there an audit trail?

Every call to Blameless — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/blameless/