---
title: "Avoma integration for LuumenAI"
url: "https://www.luumen.ai/integrations/avoma/"
entity: SoftwareIntegration
category: "AI & automation"
audience: "SRE, DevOps, platform engineering, IT operations"
---

# Avoma integration for LuumenAI

Read meeting transcripts, notes, and scorecards, and submit outside calls for analysis

## What LuumenAI can do with Avoma

LuumenAI connects to Avoma with an API token and exposes 16 tools (15 read-only · 1 write). Reads answer immediately; writes are shown as a plan and require approval by default, configurable per tool by an administrator.

## Key facts

- Authentication: API token
- Tools available: 16 tools (15 read-only · 1 write)
- Plan: available on all plans
- Category: AI & automation

## About Avoma with LuumenAI

Connect Avoma and your meeting record becomes something the agent can read. Pull a meeting's processing state, its AI insights and speaker segments, notes for a date range, scorecard evaluations, and per-user engagement metrics. When a call was recorded somewhere else, the agent can submit it to Avoma for processing as an approved step.

## Example tools

Read-only (15 in total):

- `AVOMA_GET_CALL` — Retrieve one externally ingested Avoma call by the dialer system's external ID.
- `AVOMA_GET_ENGAGEMENT_SUMMARY` — Aggregate Avoma engagement metrics across visible users for a required UTC date range and optional meeting and user filters.
- `AVOMA_GET_MEETING` — Retrieve one meeting by UUID, including processing/readiness state and optionally CRM associations.
- `AVOMA_GET_MEETING_ANALYSIS` — Return Avoma's AI insights, topical and speaker segments, and sentiment records for one processed meeting in a single read-only invocation.
- `AVOMA_GET_RECORDING` — Get time-limited audio and video URLs for a meeting recording.
- `AVOMA_LIST_CALLS` — List externally ingested calls in a required UTC date range, optionally filtered by inbound or outbound direction.
- `AVOMA_LIST_CONFIGURATION_RESOURCES` — List one Avoma configuration catalog: custom categories, smart categories, scorecards, templates, meeting types, or meeting outcomes.
- `AVOMA_LIST_ENGAGEMENT_METRICS` — List per-user Avoma engagement metrics over a required UTC date range with meeting and user filters.

Write and destructive (1 in total, approval required by default):

- `AVOMA_CREATE_CALL` — Submit an externally hosted call recording to Avoma for asynchronous processing.

## Frequently asked questions

### How does LuumenAI connect to Avoma?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

### Can LuumenAI change things in Avoma on its own?

Read actions answer immediately. Anything that writes is shown as a plan and requires approval by default. Administrators configure that per tool.

### Is there an audit trail?

Every call to Avoma — read or write, approved or declined — is recorded with the actor, the input, and the result.

Full page: https://www.luumen.ai/integrations/avoma/